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Vodafone appalling customer care, can’t wait to leave!

So I’ve been a customer with Vodafone for many years. I have my landline with Vodafone, My home fibre broadband, My Apple Watch contract, And four Sim contracts for my whole family. I pay well over £100 a month. Also I have purchased a few thousand p...

Resolved! Am I wanting too much? Technical issue caused further problems

Hi all,I recently had a Vodafone complaint closed in relation to my monthly plans.Long story short there was a technical issue from Vodafones side which caused my account to reflect as not paying bills on time. I saw this in time and questioned it, t...

joecohs by 3: Seeker
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  • 3 replies
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Constant wifi drops ....query smart meter

Hi,I wanted to know if anyone else had had a similar experience to us.We used to have a reliable DSL connection in a medium sized terraced house, the wifi covered the whole house, numerous devices all relatively stable.The all of a sudden our wifi wo...

iano11 by 2: Seeker
  • 180 Views
  • 7 replies
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My new 5G mobile hotspot hasn't been activated

I had a new 5G mobile hotspot delivered on Tuesday, but unfortunately it's showing as "limited service". Having spent several hours going back and forth with telephone and live chat advisors, I believe it's because the web order also included home br...

IV30 - Elgin

Just moved into a new property on an estate that was built in 2011. The coverage map on the NSC shows that I should get good indoor and outdoor 4G coverage. This is unfortunately not the case. My phone is constantly switching between 3G and 4G.The sp...

Nabs by 17: Community Champion
  • 2700 Views
  • 11 replies
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Resolved! My client website is blocked by vodafone?

Hi,My client website: https:apkmyboy.com/Is being blocked by vodafone, stating that it's an 18+ website(it's not 18+ at all!)It works on O2 networks and wifi, but vodafone is giving an issue.I have https enabled and SSL certificates (can be checked o...

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Latest from our Blog

Mobile Voice Calls

We had a technical issue affecting mobile voice calls earlier today, our recovery plan is fully in place and usual service has been restored. We will be monitoring the situation closely.

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Mobile Voice Calls

We are aware that some customers are experiencing issues making mobile voice calls. Our team continues to work on fixing the problem, which stems from a technical fault in our network. We're sorry for...

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Samsung Galaxy S24 Ultra

Taylor Deeley, Trainer from Samsung UK, introduces the Samsung Galaxy S24 Ultra. This AI phone takes bright and sharp images, even at night. Plus, benefit from the convenience of Galaxy AI. https://ww...

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Intermittent Network Issues Resolved

Good afternoon, We can confirm that the network issue experienced by some customers this morning has been fixed and normal service has resumed. We’re sorry for the inconvenience.

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