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3g Down?

lucywelham
post Nov 7 2009, 02:36 PM
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hi all


I was just wondering if there was a problem with the 3g connection in london, E13 as i havent had any signal since last night other than gprs (which is a pain in the bum - it took me 30 mins just to load this page )
(using a Dell mini netbook )

thanks


lucy x
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Matthew_Vodafone
post Nov 7 2009, 03:45 PM
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Hi Lucywelham

Welcome to the forum, you're part of the family now biggrin.gif

We currently need the full postcode to check the signal in your area but what I have done is checked the postcode you have registered with the forum and there doesn't seem to be any problems in your area.

However the postcode I have checked is e16 not e13 if you would like us to check the e13 postcode for you could you please list the whole postcode for us to check and we'll be in touch biggrin.gif

Thanks
Matthew
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lucywelham
post Nov 7 2009, 11:02 PM
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thank you for your rapid response smile.gif

the full postcode where i am trying to get connected from is e13 8bg, which is where i'll be for the next week. i cant go without facebook til then sad.gif

thanks

lucy x
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David_Vodafone
post Nov 8 2009, 05:34 AM
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Hi lucywelham,

I have checked the postcode and I can confirm that there is a fault that the engineers are aware of on site 6114, we will endevour to get this site up and running again as soon as possible.

In the meantime there are a number of 3G cells in the area which are still operational so you may find you will be able to pick up a signal intermitantly.

Be assured our engineers will be working as quick as possible to get the fault rectified.

Thanks cool.gif

David
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lucywelham
post Nov 8 2009, 10:09 AM
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thank you so much x
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Lo-Fi Version Time is now: 21st November 2009 - 07:44 AM