Samsung Tocco Ultra Options

[Katie85]

I have 3 questions if anybody can help me?

1. Does anybody know how to download new widgets on the samsung tocco ultra? Everytime i try it says download failed...any ideas why? Even the ones i do have dont work such as the accuweather widget. Is it something wrong with the phone or Vodafone??

2. I cannot set up to receive emails from hotmail on my mobile. I have researched the settings but when i click download it says no response?

3. Also can anyone explain to me that if Vodafone find and go doesnt work on the Tocco Ultra why is it on the phone in the first place??

All applications on this phone appear not to work and is very annoying!!!!

[Katie85]

I have got the email part working by using this link:
http://forums.mobilefun.co.uk/samsung/566-...ra-edition.html

[mrphoney]

I have 3 questions if anybody can help me?

1. Does anybody know how to download new widgets on the samsung tocco ultra? Everytime i try it says download failed...any ideas why? Even the ones i do have dont work such as the accuweather widget. Is it something wrong with the phone or Vodafone??

2. I cannot set up to receive emails from hotmail on my mobile. I have researched the settings but when i click download it says no response?

3. Also can anyone explain to me that if Vodafone find and go doesnt work on the Tocco Ultra why is it on the phone in the first place??

All applications on this phone appear not to work and is very annoying!!!!

1. Widgets are pretty useless hardly any available, very rarely new ones available....
3. Find and Go works fine on my tocco ultra, used it a fair few times......

[Jon_Vodafone]

Hi Katie85,

All of the problems you describe sound like they may be due to incorrect connection settings for Internet Access on your phone.
If Hotmail is now working for you, then I'd expect the widgets to now be working correctly too

Just to make sure you have all the right settings, you can use our Over-the-Air settings option here

Let us know if these resolve your issue

We're always looking for feedback on how we're handling queries for customers, so if you want to leave any on how I've handled your query today, then if you want, you can go here and complete the quick form. Any feedback is appreciated and helps to ensure that we're offering the best service we can for our customers.

Jon

eForum Team

[Katie85]

Thanks for your help...find and go now works but the widget's dont!

[Daz_Vodafone]

Hey Katie85,

Are you talking about the widgets not connecting to the internet, ? Can you try to remove them and re-add them? To do this, simply in Menu mode, touch Settings > Display and
light > Widget.

If this doesn't work, it's possible that you've scrubbed out your Contract Internet settings. To reset them, use the below guide:

1. From the main display Tap the Menu tab.
2. Tap on Settings
3. Tap the Network Settings
4. Tap on Connections
5. Tap on Create
6. Tap Set name and name e.g. Vodafone Internet
7. Tap Access name and enter:
for Pay monthly customers: internet
for Pay as you talk customers: pp.vodafone.co.uk
8. Tap Auth type and set to Normal
9. Tap User Id and enter web
10. Tap Password and enter web
11. Tap Protocol and set to HTTP
12. Tap Save


If I've got the wrong idea of what's happening, please explain with as much detail as possible!


Let us know how you get on, and remember that if you're ever stuck for time, our Online Services are here to save you time and money calling us on 191. Need your bill away from the office? Our comprehensive Online Billing centre has it all!


Daz

eForum Team


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