cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

A3 keeps restarting

Graham99
4: Newbie

My phone has been constantly restarting, what do I do?

Wont boot up at all, just this minute wont even turn on.

3 REPLIES 3

AnnS
17: Community Champion
17: Community Champion

Hi @Graham99

 

Its sounds very much like a Motherboard issue.

 

You should have a 24 months warranty on the phone, take the phone into a Vodafone store or contact Samsung for help and advise on arranging a repair.

BandOfBrothers
17: Community Champion
17: Community Champion

Hi @Graham99

 

 

I would suggest trying a hard reset which is achieved by certain button presses. 

 

samsung-a3 Hard Reset.

 

If this works think about deleting your most recent app downloads as this may be the rogue. 

 

The manufacturers warranty wouldn't cover any issues resulting from a drop or water damage.

 

I would suggest speaking with Samsung Uk Support and or look to see if there is a Samsung Service Location near you.

 

Samsung Uk Support.

 

Samsung Service Location.

 

 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

hrym
17: Community Champion
17: Community Champion

It's worth trying the hard reset suggested by Lee.  It would be part of any repair process, so you wouldn't have lost anything (as long as you have backups of your content...)