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CALL WAITING NOT WORKING

lsjhu02
2: Seeker
2: Seeker
My phone is showing that call waiting is enabled under the additional settings screen, however it's not. Calls go straight to voicemail.

I have tried to uncheck the tick box and enable it again, but I can't. When I click on the check box, it said says "updating settings" then shows the tick in the check box indicating it's enabled.

No matter what I try, it will not let me uncheck the call waiting box.

Very annoying!!! Any help much appreciated.
1 ACCEPTED SOLUTION

redpages
17: Community Champion
17: Community Champion

You could try the short code commands for set up. The below is from Vodafone's help centre.

 

-----------

 

How do I set up or cancel call waiting?
Call waiting tells you if someone's trying to call you while you're already on a call.
It just gives a soft dual bleep to let you know.
To activate - enter *43# followed by SEND
To accept the incoming call and end the original call - press 1 then SEND
To hold the original call and accept the incoming call - press 2 then SEND
To swap between calls - press 2 then SEND
To end present call and return to holding call - press 1 then SEND
To cancel - enter #43# then SEND

Vodafone customer since 2004. Attempting to help where I can on the Community

View solution in original position

4 REPLIES 4

redpages
17: Community Champion
17: Community Champion

You could try the short code commands for set up. The below is from Vodafone's help centre.

 

-----------

 

How do I set up or cancel call waiting?
Call waiting tells you if someone's trying to call you while you're already on a call.
It just gives a soft dual bleep to let you know.
To activate - enter *43# followed by SEND
To accept the incoming call and end the original call - press 1 then SEND
To hold the original call and accept the incoming call - press 2 then SEND
To swap between calls - press 2 then SEND
To end present call and return to holding call - press 1 then SEND
To cancel - enter #43# then SEND

Vodafone customer since 2004. Attempting to help where I can on the Community

lsjhu02
2: Seeker
2: Seeker
Thank you!! That fixed it...... 👍

Bhargav
2: Seeker
2: Seeker
call waiting is not working in my phone.. its show network response error.. i also tried *43# but its show connection problem... please help me

Amanda
Community Manager
Community Manager

Hi @Bhargav

 

You can turn the divert off (and on) on your phone settings. 

 

Please take a look at our support page on Call Forwarding for further details. 

 

If you need anything else, please let us know. 

 

Thanks,