How do I boot my vodafone smart platinum 7 into safe mode

[Shawn69]

Hi there,

I also have the constant Boot Loop issue

My question is, How the hect do I boot into Safe Mode? There are several photos and documents on my device that I would like to keep, as well as the way I have currently set up my Contacts.

So all in all I would like to try booting into Safe Mode to see if that resolves the issue, before I take drastic measures that risks me losing info.

Additional info:

Holding the Power mutton and the volume up button, doesn't do anyhing. Holding the Power and Volume Down buttons brings me to a four screen menu:

START

Restart Bootloader

Recovery mode

Power off

No luck using any of these options though.

Any suggestions are most welcome!

[63johnw]

Hi @Shawn69 if none of those options have worked it looks like it will have to go for repair and as part of that the phone will probably be wiped.

[Shawn69]

That is what I was afraid of. But I would still like to try boot into Safe Mode and restart from there.

Would you be able to guide me through booting into Safe Mode please? Up to now I have not been able to find out how to do so.

Thank you!!

[63johnw]

As far as I know that is what you have already done with the power/volume combination you have used already.

[Shawn69]

Oh no!!!!

Then I fear I am left to the mercy of the repairshop. 

[Shawn69]

Latet update:

Took my device into the Vodacom Repair Centre nearest to me, and was told that it is non-repairable, as they do not repair these devices. So I either settle for a refurbished unit for a minimal amount, or I choose a brand new device and then have to fork out a ±20% excess on whatever device I choose.

 

[Tash]

@Shawn69 Thanks for updating us.

As we're only able to help with Vodafone UK accounts, you'd need to speak with Vodacom for further assistance.

[Shawn69]

Thank you Natasha,

Just wanted to get a different take on the issue, as this particular model phone is not at all well known in South Africa, but it seems to be a much more popular device over there.

Thank you for the response.

[Jenny]

No problem @Shawn69!

I've passed your thanks onto @Tash