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Marshmallow OTA update for Vodafone Smart Ultra Six failed

AhmadH
2: Seeker
2: Seeker

 

I tried updating it using OTA several times.  The update of 818.70MB downloads and allows an install .

 

Boots into recovery menu, with the following error message:

 

"/system/partner-app/Editors Slides/Editors Slides.apk"  has unexpected contents.

E:Abnormal exit, path: @/cache/recovery/block.map, status: 7

Installation aborted

 

I have factory reset my phone multiple times, wiped the cache but has not made any difference

Can anyone help? 

 

Has anyone had a similar problem, and knows about a solution?

4 REPLIES 4

BandOfBrothers
17: Community Champion
17: Community Champion

Hi,

 

 

Do you have ample onboard memory to complete the update. 

 

Close everything down including suspended apps. 

 

Are you on EE ? I ask because of your screenshot 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

The specs are the same as regular Vodafone SU6 devices, and the phone is on Virgin Mobile.

 

 

 

Also the Memory is shown in this screenshot

BandOfBrothers
17: Community Champion
17: Community Champion

Although I'm not sure if it would make a difference but I'd be tempted to insert an active Vodafone U.K. Sim Card and try again. 

 

Hopefully something isnt corrupted in the current phones firmware somehow stopping the update.

 

I hope you manage to update successfully asap. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.