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Pop ups in Samsung S6

Zetec19
3: Seeker
3: Seeker

I am frequently getting pop ups whilst browsing can someone help me stop this please

I also need help getting email notifications/syncing...my device is saying master sync disabled.

any help with both these issues would be greatly appreciated 

zetec 😊👌

 

 

1 ACCEPTED SOLUTION

BandOfBrothers
17: Community Champion
17: Community Champion

Hi @Zetec19

 

From a Google search I found this. Can you check all is showing as it should be in your phone. 

 

"Samsung Galaxy S6 edge (Android)
Touch Apps.
Touch Email.
Touch MORE.
Touch Settings.
Touch the desired account.
Scroll to and touch Sync schedule.
Touch Set sync schedule.
Touch the desired option (e.g., Every hour).
More items...
"

 

and email-syncing-problem 

 

Source : Technobezz 

 

samsung uk support will be able to help and guide you. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

View solution in original position

10 REPLIES 10

AnnS
17: Community Champion
17: Community Champion

Hi @Zetec19

 

You should have something on your internet settings to block pop ups.

 

Go onto your internet > settings, there will be a box to tick.

Thanks but I have tried this and I'm still being interrupted by the Internet pop ups

 

Pop up blocker on!

 

BandOfBrothers
17: Community Champion
17: Community Champion

Hi @Zetec19

 

From a Google search I found this. Can you check all is showing as it should be in your phone. 

 

"Samsung Galaxy S6 edge (Android)
Touch Apps.
Touch Email.
Touch MORE.
Touch Settings.
Touch the desired account.
Scroll to and touch Sync schedule.
Touch Set sync schedule.
Touch the desired option (e.g., Every hour).
More items...
"

 

and email-syncing-problem 

 

Source : Technobezz 

 

samsung uk support will be able to help and guide you. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

Thanks BOB.... I have the sync issue sorted but not the pop ups...could I have a bug and if so how do I rectify it

 

BandOfBrothers
17: Community Champion
17: Community Champion

You're welcome. 

 

I would first Speak with Samsung uk support so they can navigate through the settings with you. 

 

If all else fails there is always the factory reset which may help. 

 

Im not sure if there is anything on GooglePlay you could download to help. 

 

On my iPhone I have content blockers I downloaded from the App Store. Along with the built in pop up blocker feature on its settings. 

 

Ensure your firmware is up to date too by checking in the phones software update section. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

Zetec19
3: Seeker
3: Seeker
Many thanks again BOB...I am now in touch and getting my account revamped by vodafone and thus apparently will help...I'm hoping so

hrym
17: Community Champion
17: Community Champion

What do these pop-ups relate to?   Do they come from the site you're currently looking at or something else?   If the latter, it's possible malware is involved, assuming they're not system-related.

BandOfBrothers
17: Community Champion
17: Community Champion

@Zetec19 wrote:
Many thanks again BOB...I am now in touch and getting my account revamped by vodafone and thus apparently will help...I'm hoping so

 

Again your very welcome. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.