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06-05-2016 09:42 AM - edited 06-05-2016 09:50 AM
I am frequently getting pop ups whilst browsing can someone help me stop this please
I also need help getting email notifications/syncing...my device is saying master sync disabled.
any help with both these issues would be greatly appreciated
zetec 😊👌
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06-05-2016 10:08 AM - edited 06-05-2016 10:10 AM
Hi @Zetec19
From a Google search I found this. Can you check all is showing as it should be in your phone.
"Samsung Galaxy S6 edge (Android)
Touch Apps.
Touch Email.
Touch MORE.
Touch Settings.
Touch the desired account.
Scroll to and touch Sync schedule.
Touch Set sync schedule.
Touch the desired option (e.g., Every hour).
More items..."
Source : Technobezz
samsung uk support will be able to help and guide you.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
06-05-2016 09:50 AM
Hi @Zetec19
You should have something on your internet settings to block pop ups.
Go onto your internet > settings, there will be a box to tick.
06-05-2016 09:53 AM
Thanks but I have tried this and I'm still being interrupted by the Internet pop ups
06-05-2016 09:58 AM
Pop up blocker on!
06-05-2016 10:08 AM - edited 06-05-2016 10:10 AM
Hi @Zetec19
From a Google search I found this. Can you check all is showing as it should be in your phone.
"Samsung Galaxy S6 edge (Android)
Touch Apps.
Touch Email.
Touch MORE.
Touch Settings.
Touch the desired account.
Scroll to and touch Sync schedule.
Touch Set sync schedule.
Touch the desired option (e.g., Every hour).
More items..."
Source : Technobezz
samsung uk support will be able to help and guide you.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
06-05-2016 10:15 AM
Thanks BOB.... I have the sync issue sorted but not the pop ups...could I have a bug and if so how do I rectify it
06-05-2016 10:29 AM
You're welcome.
I would first Speak with Samsung uk support so they can navigate through the settings with you.
If all else fails there is always the factory reset which may help.
Im not sure if there is anything on GooglePlay you could download to help.
On my iPhone I have content blockers I downloaded from the App Store. Along with the built in pop up blocker feature on its settings.
Ensure your firmware is up to date too by checking in the phones software update section.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
06-05-2016 10:31 AM
06-05-2016 11:10 AM
What do these pop-ups relate to? Do they come from the site you're currently looking at or something else? If the latter, it's possible malware is involved, assuming they're not system-related.
06-05-2016 11:18 AM
@Zetec19 wrote:
Many thanks again BOB...I am now in touch and getting my account revamped by vodafone and thus apparently will help...I'm hoping so
Again your very welcome.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.