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Solution

SIM swap texts

krodgers
2: Seeker
2: Seeker

‎19-05-2017 08:37 AM - last edited on ‎19-05-2017 08:49 AM by Moderator (Retired)

I upgraded my phone 3 days ago and used my old sim as the new one didnt work.  For 3 days now i am getting text messages from Vodafone saying 'it looks like you've swapped your sim' then sends configuration messages.  This must happen 10-15 times a day and is driving me crazy!  How do I stop this?

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BandOfBrothers
17: Community Champion
17: Community Champion

‎19-05-2017 10:14 AM

Hi

 

It's an automated text response. 

You could try speaking with Customer service on 191 or Live Chat to see if they can access your account to cease these. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

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