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Rank 1: Guest
Posts: 1
Registered: ‎15-03-2017

Smart ultra 6 'recent' key stopped working

The right of the three soft' keys has just stopped working. The home and back keys are fine as is the rest of the phone. Any help appreciated.
Message 1 of 3 (834 Views)
Rank 50: Grand Master
Posts: 17,296
Registered: ‎25-03-2008

Re: Smart ultra 6 'recent' key stopped working

Hi @Esjayar

 

You can try a factory reset.  If this does not work and there are still problems, follow the repair link below.

 

How do I book a device in for repair?

Message 2 of 3 (831 Views)
Posts: 20,915
Registered: ‎14-08-2011

Re: Smart ultra 6 'recent' key stopped working

Hi @Esjayar

 

 

First Try turning the phone Off, battery pull if applicable, and then after a few minutes turn it back On. 

image.jpeg

 

Message 3 of 3 (829 Views)
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