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Spam video

Mcpeters
3: Seeker
3: Seeker
My phone is sending video messages I haven't sent
6 REPLIES 6

drey_p
16: Advanced member
16: Advanced member

Hi there

 

It's possible that you have downloaded some form of malware onto your phone.   It's possible that it installed on your phone without you bring aware if you visited a website or downloaded an app. Have you installed any new apps in the last few days prior to this happening?

PWIAC

Mcpeters
3: Seeker
3: Seeker
No not downloaded anything

AnnS
17: Community Champion
17: Community Champion

Hi @Mcpeters

 

Your post is a little confusing.

 

Do you mean you are receiving reverse charge video's which are being downloaded to your phone or do you mean your phone is automatically sending video's to your contacts?

Mcpeters
3: Seeker
3: Seeker
I mean videos have been sent to one of my friends she received 2 this morning which I haven't sent

kids
Community Champion (Retired)
Community Champion (Retired)

BandOfBrothers
17: Community Champion
17: Community Champion

If you find nothing to remove via a scan then if this was my phone I'd create a back up and factory reset which wipes everything and takes it back to the last firmware update. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.