I've just bought my dad a Vodafone Smart first 6 phone. he's getting increasingly deaf so I got this to allow us to talk via text too. I've set it all up and gone through all the menus but can't get a new message alert to show on the lock screen. I've just been on a live chat with a Vodafone person (which sadly was a bit pointless) and still can't seem to rectify it. Can anyone help?! here's what I've tried so far:
1) notification settings within message app - only allows me to change ring tone or mute period
2) Settings - status bar notifications. Only shows Discover, My Web and Smart Tips apps to change. messages aren't there to edit
3) Lock screen - have tried it with and without a lock screen. Still no alert
There is a notification icon in the top bar and a sound but dad won't be able to hear it and so unless he constantly checks the top bar he won't know there's been a message. Is there a way a message notification can 'appear' on a locked/unlocked but dark screen? or am i going mad. Thanks!!
