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Rank 1: Guest
Posts: 1
Registered: ‎03-12-2010
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i need a puk code

my phone keeps coming up with puk code ..

it wont let me do anything .i need a puk code quickly

Message 1 of 10 (78,272 Views)

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Registered: ‎14-02-2008

Re: i need a puk code

Hi,

 

This help article here will explain how you can get your PUK (Phone Unlock Key) code Smiley Happy

 

View solution in original position

Message 2 of 10 (94,030 Views)

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Posts: 2,649
Thanks: 985
Solutions: 339
Registered: ‎14-02-2008

Re: i need a puk code

Hi,

 

This help article here will explain how you can get your PUK (Phone Unlock Key) code Smiley Happy

 

Message 2 of 10 (94,031 Views)
Rank 1: Guest
Posts: 1
Registered: ‎19-12-2010

Re: i need a puk code

i need a PUK code

Message 3 of 10 (77,962 Views)
Rank 1: Guest
Posts: 1
Registered: ‎20-01-2011

Re: i need a puk code

hi....i need to a puk code number.......plz.....

Message 4 of 10 (76,990 Views)
Moderator (Retired)
Posts: 13,816
Registered: ‎28-11-2008

Re: i need a puk code

Hi guys, welcome to the eForum community!Robot Very Happy

 

redpages has beaten me to the punch earlier with his link, as it explains exactly how to get the PUK code and unlock your handset.

 

Just follow the instructions there - it's really quick and easy to do.Robot Happy

 

DaveN

 

eForum Team

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Message 5 of 10 (76,983 Views)
Rank 1: Guest
Posts: 1
Registered: ‎11-04-2011

Re: i need a puk code

 
Message 6 of 10 (73,674 Views)
Rank 1: Guest
Posts: 2
Registered: ‎23-12-2015

Re: i need a puk code

Here is my problem.

 

Today my sim card got locked and it now requires my PUK code.  I come online to get my PUK code from my account. The account I have used for many months to communicate to customer services and on the eforums only for it to tell me I had to verify my identity so it was going to send me a code to the number that is NOW locked. So now I can't log onto my account to get the PUK code or chat to any assistants or post on the eforum so I have created another account to post this.  I have called 2 different vodafone customer service numbers. My first attempt ended when it said my phone number wasn't a valid mobile number.  The second number was an old number but phoning this number I was giving another number starting with 03333 I phone this number only to get as far as the automated service telling me their was a problem I had to call back later which i did and received the same message.  I have a vodafone shop just yards from my home so I thoght stuff it, I will just go in get the PUK code problem solved,,,, No it wasn't that simple. I was told they couldn't give me it... So much for them being customer service agents. I asked just out of curiosity the number I should phone and to my surprise. I was giving yet a different number from the ones I already called.  This didn't help me out whatsoever,  So can someone please tell me. How can I get my damn PUK code if all my attempts lead to dead ends.

 

 

Message 7 of 10 (18,411 Views)
Rank 50: Grand Master
Posts: 22,709
Registered: ‎13-10-2009

Re: i need a puk code

Hi there

 

You could try LiveChat via the contact us link at the bottom of this page.  You could also try calling 03333 040 191 again a bit later on.

Has my post helped you? If so please click the Thumbs Up button! Smiley Wink

Message 8 of 10 (18,406 Views)
Posts: 6,460
Thanks: 4,383
Solutions: 342
Registered: ‎21-10-2009

Re: i need a puk code

Hi, just for information, the ability to get your PUK by logging into your account is no longer there on the new billing system.
Message 9 of 10 (18,349 Views)
Rank 1: Guest
Posts: 2
Registered: ‎23-12-2015

Re: i need a puk code

I couldn't use live chat as i was being requested to verify my identity by using the code sent to my blocked phone and when I opened live chat box it wouldn't load all I got was // so I assume no account access means no live chat assistance. But I did however eventually got to spend to someone from the number and the only way I got to do that was choose the option of "thinking of leaving us" and I eventually got to speak to someone who then put me in the queue with the right dept after they assumed I was looking for the PAC code instead of the PUK. I eventually got my PUK code and everything is sorted. Just a shame things couldn't be straight forward.

Thanks for your reply. The phone number is the same number the shop assistant gave me.
Message 10 of 10 (18,299 Views)
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