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Occasional Poster
spambloid
Posts: 7
Registered: ‎02-02-2010

3 days for sim activation?

Hi everybody,

Was wondering if anyone knew what i should do or how to speed things up so that i can actually use my phone!!!

I received the handset saturday morning and the sim still hasn't activated!! Getting rather annoyed now!

Phoned up customer services last night and was assured it would be by midnight or early this morning...lies!

It's been over 3 days...taking the **** slightly!

I havent tried to carry over another number or anything, a straighforward new connection!

HELP! I want to use my iPhone :(((

Sam
Message 1 of 10 (3,557 Views)
Occasional Poster
spambloid
Posts: 7
Registered: ‎02-02-2010

3 days for sim activation?

AAAAAAAAAAAAAARRRRGHHHHH now i'm being told (After being told by vodafone last night it would be done automatically) that i have to talk to mobiles.co.uk to activate my sim!!! And obviously theyre closed... So 4 days with an inactive sim!! I am so annoyed. If they reply to my email tomorrow and say they cant do it its going back and i'm going with O2 as i knew i should.

Why is it so much hassle???
Message 2 of 10 (3,557 Views)
Moderator (Retired)
George
Posts: 6,455
Registered: ‎15-09-2009

3 days for sim activation?

Hi spambloid,

Firstly, a very warm welcome to the eForum Family, I only wish it were under better circumstances :(.

I must admit that three days for a SIM to become active does certainly sound like a rather long time. Did you purchase this from mobiles.co.uk? If so then they will have all of the information necessary to setup the account, it's possible that they haven;t set this up for you correctly. If you purchased this through us directly with us then I can take a look into this for you, simply reply to the email I've just sent you and I'll be in touch as soon as I can.

George
eForum Team
Message 3 of 10 (3,557 Views)
Occasional Poster
spambloid
Posts: 7
Registered: ‎02-02-2010

3 days for sim activation?

Thanks for the message. I'm not available this evening so i will try to get in touch with mobiles.co.uk tomorrow and hope they can fix the problem. If not I will try calling...again!!
Message 4 of 10 (3,557 Views)
Occasional Poster
LBrooks
Posts: 2
Registered: ‎11-02-2010

3 days for sim activation?

Thanks for the message. I'm not available this evening so i will try to get in touch with mobiles.co.uk tomorrow and hope they can fix the problem. If not I will try calling...again!!


Hello George in the eForum Team

Please can you help me then as I received my iphone on Saturday and was told when I ordered it the previous week that it would be up and running on Monday 8 Feb.....5 frustrating telephone calls later and it is still not working. I am fed up of everyone telling me to wait a bit longer. This is ridiculous. :angry:

I am meant to be transferring my previous number (which was also Vodafone) to this phone but am still using my old phone which kind of reinforces the fact that the new one has still not been activated even though I am being told it has!

Note that I have posted a reply to someone else earlier on Non Activation - sorry, I am desperate!

Any ideas please?

Thank you
Message 5 of 10 (3,557 Views)
Moderator (Retired)
Jon_V
Posts: 13,083
Registered: ‎09-09-2008

3 days for sim activation?

Hi LoobyLou,

I will send you an email so that we can look into the status of your port for you :)

Jon

eForum Team
Want to give me some feedback? click here
Message 6 of 10 (3,557 Views)
Occasional Poster
blacksta
Posts: 6
Registered: ‎22-06-2010

3 days for sim activation?

Hi

I have the same dilema as well - Just got my phone via mobiles.co.uk on vodafone tarriff and would like to activate the sim for goodness sake .

Please help
Message 7 of 10 (3,557 Views)
Elite II
AnnS
Posts: 9,885
Registered: ‎25-03-2008

3 days for sim activation?


Hi

I have the same dilema as well - Just got my phone via mobiles.co.uk on vodafone tarriff and would like to activate the sim for goodness sake .

Please help



Blacksta, did you contact mobiles.co.uk to ask them when your number would be ported from tmobile ?

They will be able to answer your question.
Ann

Message 8 of 10 (3,557 Views)
Occasional Poster
blacksta
Posts: 6
Registered: ‎22-06-2010

3 days for sim activation?


Blacksta, did you contact mobiles.co.uk to ask them when your number would be ported from tmobile ?

They will be able to answer your question.




Hi

tired calling so many times but cant get thru on the telephone - if i had known would never would never have gone thru mobiles.co.uk
Message 9 of 10 (3,557 Views)
Moderator (Retired)
Jon_V
Posts: 13,083
Registered: ‎09-09-2008

3 days for sim activation?


Hi

I have the same dilema as well - Just got my phone via mobiles.co.uk on vodafone tarriff and would like to activate the sim for goodness sake .

Please help

Hi blacksta,

I've sent an email to you so we can see what we can do :)

Jon

eForum Team
Want to give me some feedback? click here
Message 10 of 10 (3,557 Views)