Apple

[whenisayjump]

I know I'm not the only one having this problem, but one moment I'll have full signal and then I'll have nothing. It got better for a while and I had full signal for several weeks, but now I'm back to having nothing again. Is there a fault with the phone or is it Vodafone? I was advised to turn 3G off which I have but it hasn't helped.  

[BenJ]

Hi whenisayjump

Welcome to the eForum!


Ive had a look at your postcode in our coverage checker which tells me there isnt any 3G coverage in your area,  this might explain the crux of the problem. 

GSM and GPRS should be working fine in this area, I've checked all the local sites and can see traffic being taken through the network.

I would suggest checking this thread out  and replying back with the information we need to take this further.

Thanks
BenJ
eForum Team

[whenisayjump]

The loss of signal seems to just occur at my house, which is odd considering I used to always have full signal. Also when I put the sim card into another phone I have full signal.

I also have issues when trying to make phone calls, as there isn't a dialling tone and the call will then proceed to fail.

[Wayne]

Hi whenisayjump

Thanks for your post here. I'm sorry to hear that you are still having problems with this.

I've got to be honest, I'm really confused with whats going on here. You've said that this is only an issue at your home. Which would put this done to a site issue at your location. However, you also say that it works fine with your SIM in another handset? This then rules out a problem with the cell site.

Can you first of all try a master reset on your phone (back up your data first) and then try it for a couple of days.

If you still have the same issue. Then try your SIM in another phone for a couple of days and then let me know what your findings are. Hopefully this will then give us a better understanding of where the issue is.

Thanks

Wayne

eForum Team

[roli]

I had the "usual" issues, Voafone changed sim card, phone reset, and the rest. Apple replaced phone they said it was faulty, the new one is a bit better at holding voice (not perfect) voice calls and 2g, still useless on 3G and saddled for another 12 months with something I have no confidence in.

As I previously posted sim is in my old N95-8 which works a dream, holds 3g in fact at home where the iPhone cant get a signal the N95 often shows a 3.5g

All goes to show that the network is ok, but the info I was and many presumably were given about the iPhones performance was untrue

[kids]

Purely as a matter of interest are you using the phone in a case?

If so does the signal improve when it is used out of the case? There have been a lot of reports that certain styles of cases do actually reduce the strength of the signal before it hits the antenna.

[whenisayjump]

I tried resetting and it's still the same, I'm guessing there a is a fault with the phone as I still continue to have full signal when I place the sim card into another phone