08-04-2011 12:12 PM
Hi Guys and Girls
Just wondering if anyone has had a delivery for the 64GB iPad yet that has come FROM Vodafone.
Believe this is the one that they are struggling with at the moment but nobody in the various customer service departments know what is going on, they dont even know when there batch of shipments are due to come in.
08-04-2011 01:05 PM
I've ordered on 26th March and to date I've been given abotu 10 different dates ranging from next day to 3 to 4 weeks.
I'm so unhappy wiht the inconsistency of the messages from the various teams I've complained to Guy Laurance. Lets see if that helps...
08-04-2011 05:24 PM
I ordered a white 64GB WIFI/3G on 25th (see lots of other posts on here) but have still to receive.
I did speak to a lady on the 0844 number last night who told me infact my order was put on the system on Monday 28th (weekend and credit checks). She also informed me that she has recently dispatched 64Gb that were ordered on 27th and so mine should be in the next batch arriving with me by Wednesday or Thursday next week. Not holding my breath although would be nice.
Also had a call today from VF call centre (first correspondence for a while) to say there is still a delay with my order (no ###### sherlock!) but she expects delivery within the next seven working days. Again, will see. She also said if i was not happy with that i could cancel my order. Standard response i suppose but not an option as waitied this long already. I told her that i was less than impressed with the service and communication received but was sympathetic to the issue that i am one from many in the same position.
Fingers crossed to us all.
08-04-2011 05:31 PM
11-04-2011 08:36 AM
Can someone please let me know if they got a delivery for the 64GB +3G model ? If so how long did it take, they wrote that we should get our orders 2 weeks after we ordered it, this was posted by an Admin, but i really don’t believe that.
11-04-2011 02:30 PM
12-04-2011 06:35 PM
Seeing it come through the door is when I will say thanks Vodafone but not until then.
Is there a batch coming in to Vodafone? and he did say I was high up the list of waiting customers so I can only keep fingers crossed.
12-04-2011 06:52 PM
Realist and others, seems like we might be getting somewhere..!!
If its any consolation, and like i have said in many other posts, i phoned the 0844 number AGAIN today and after getting the standard answer "they are still on back order" i asked to be put forward to the warehouse. After being on hold for 20+ minutes I spoke to a very polite young lady who took my reference number and looked into my specific order for me. Here is what she said:
They have not received any 64GB models into stock yet (explain why this is still the main issue) but they are expecting their first delivery this week (day unknown but thats fine). She assured me that if at worse case scenario they come in on Friday, it should be available for me to collect (from my local store through choice) on Monday next week.
Now i appreciate she is a very small cog in a big wheel, but that is the first time anyone has told me that they have not received any 64GB models and more importantly when they are expected.
Its a shame that some threads are not being responded to like she has to me today.
12-04-2011 07:43 PM
I was told the same, probably from the same women who you spoke to. however I read on this forum someone else spoke to the warehouse and was told similar things and then let down again by Vodfaone
I also complained so much today that the person on 191 admitted it was vodafone's fault and have re-imbursed me 50% off my next bill. a minor result, shame I would have been happy getting my iPad 2 today rather than the discount.
13-04-2011 05:43 PM
Well I've attacked this from several different angles over the week, and i'm awaiting a reply from the CEO, however I have now been told twice that the 64gb are coming into stock this week and if that happens as planned, then I should be getting mine on Monday as I've now found out I'm in the first allocation...
lets wait and see...
13-04-2011 05:49 PM
I ordered my 64GB White iPad2 on Sunday 27th March and still waiting.
Disappointed to the point I'm not that bothered anymore. Plus, a month old Apple product is Old Technology.
I'm going to give it until Monday as people are suggesting stock is arriving Friday.
13-04-2011 07:32 PM
13-04-2011 11:57 PM
29-04-2011 11:51 AM