15-01-2011 10:01 AM
I switched from o2 to vadafone recently and I'm having trouble registering for the online services for pay monthly. I do not know my Account Number or Account PIN.
Can anyone tell me how to find this out?
Solved! See solution
02-02-2011 01:56 PM
I have the same problem as Dan, and whenever I text that number with my postcode it just tells me: "Sorry, you're not eligible to upgrade your Vodafone account online at the moment, please check back soon..."
But I keep getting asked for my account number!! Please help!!
05-02-2011 04:18 AM
09-02-2011 04:39 AM
Hi there sorchatallulah,
Thanks for your post. I've just emailed you, but noticed your email address is .ie.
If you're a Vodafone Ireland customer, we'll be unable to help with your upgrade options. You'd be better off contacting Vodafone Ireland.
If you're a Vodafone UK customer, just reply to the email with the requested details and we'll be in touch.
11-02-2011 06:10 PM
Could I also have this email please, I'm trying to sign up to the Vodafone site, but its requesting my Account Num or Account pin, (It says I will be able to find it in the monthy bill, but I do not have no monthy bill yet.) Send the email and I'll glady send in any information needed to find out my Account number
15-02-2011 02:05 AM
15-02-2011 10:20 AM
25-02-2011 11:17 PM - edited 26-02-2011 01:16 AM
An email is on its way to you now, please reply with your details and we will get the information you require.
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01-03-2011 09:48 AM
Hi, I also have this problem, I am a new Vodafone customer and got my phone from Carphone Warehouse and it asks me for my PIN or account number to be able to view my bill.
I have only had the phone for 2 days and can't find the PIN anywhere and the default one isnt working (0000).
I also text ACCOUNT to that number but I got the same message as the others that I wasnt eligable to upgrade my account details.
If you could send me an email too I would be extremely grateful.