Apple

[Dave]

Hi Nick4501,

One email on it's way for you!

Dave

eForum Team

[vicki_bunce]

I tried the texting too and it didnt work!

[gaz25]

I have the same problem and I tried the text number but it said the same thing of not being able to upgrade. So can I have an e-mail as well?

[James]

Hey Guys

As we will need access to your account to do this we will need your account details, to pass these over to us safely and securely, pop over to our contact us form, fill in the details, include a link to your post in the main body of text and use the subject line " EFT165 your eForum query"

By doing this it will make sure that your email is sent to the eForum Team directly, which will allow us to get everything sorted for you.

James

eForum Team

[lightyears_2011]

i am having the same trouble as everyone else, i am a new customer through phones4u and didnt get an account number. Any help?

[George]

Hi lightyears_2011,

Firstly, a very warm welcome to the eForum Family, it's always great to see new faces on here .

Have you tried texing account to 97886? If so, and you haven't received your account number, then please reply to the email I've just sent you.

George

eForum Team

[murfer]

Could you emil me as well please as the text message isnt working.

Thanks in advance

Stuart

[Wayne]

Hi murfer and welcome to the eForum

I've sent you an email over just now

Thanks

Wayne

eForum Team

[kdjowen]

I have tried the text message but I got the 'not eligible' message, so I would appreciate it if someone from the eForum team could email me my Account Number.

Thank you.

[Martin]

Hi kdjowen

Welcome to the eForum it is always good to see new faces on here.

Thanks for trying the text method, I do know it works for some but not for others.

I have just sent you an email, if you can reply back to that with the relevant information, we can then get you your account number.

Thanks

Martin

eForum Team

[jo-jo]

I have also tried texting account + postcode to 97886 and received the message that I wasn't eligible to upgrade.

So, could you please send me an email too - as I am having problems completing my registration.

Many thanks

Jo

[James]

Hi Jo-Jo,

Welcome to the Vodafone eForum from all of the team.

You don't need to worry as an email is on its way, please reply with your details and we will get everything else sorted for you.

James

eForum Team

[noyzie]

hi, please could you send me an email too, i dont have an account number/pin and i tried texting that number but it said i wasnt eligible for an upgrade etc. thanks

[bexkeey]

Im having the same problem too, If it isnt too much hassle please could you send me an email too, so I can find out my account pin and number, ta

[James]

Hi Noyzie and Bexkeey,

Firstly I would like to offer you both a very warm welcome to the Vodafone eForum from all of the team.

I have also sent you both an email to the addresses you have used to register with us, please reply to this with your details and we can get the rest sorted for you.

James

eForum Team

[thekillers9309]

I also don't know my PIN or account number, iv tried texting to that number but it hasn't worked

[Woody]

Hi thekillers9309,

I have emailed you asking for a few quick details. If you can reply to that for me, then a member of the team will be in touch.

Woody

eForum Team

[gidibrain]

 I text that number with my postcode it just tells me: "Sorry, you're not eligible to upgrade your Vodafone account online at the moment, please check back soon..."

But I keep getting asked for my account number!! Please help!

[sarahje88]

Hey! I've had the same problem, tried the text but no luck either, if I could get an email to sort it out too please?

Sarah

[tristan_smith_4]

I have tried the text message but I got the 'not eligible' message, so I would appreciate it if someone from the eForum team could email me my Account Number.

Thank you.