Apple

[turkster72]

Having recently upgraded to an iPhone4GS, I am passing my Vodafone 3G onto my wife (who is with O2).  I filled out the NUC form and have received an email quoting Request #8960577 and 3-working day deadline - which has passed.

Is it possble for an update on the status of the unlock?  ITunes will not activate the phone currently with either the original Vodafone Sim or the O2 one in.

Thanks

Andy

[Nabs]

Hi turkster72,

Welcome to the eForum.

With unlocking the 3 working days is more a guideline than a deadline. he actual time it takes depends entirely on how long Apple take to process your request.

Keep cheching the phone in iTunes with the O2 SIM installed, when it has unlocked it will let you know.

One of the Vodafone Team can check on the status of this for you when they are back from the holiday weekend.

[DaveCD]

Hi turkster72

Thank you for your post and a very warm welcome to the eForum.

I noticed that the post has been marked as solved and as this can only been by yourself or us can I assume that your query has now been resolved.

If not please post to let me know and I will be straight back.

Many Thanks

DaveCD

eForum Team

It would be amazing if you could take 30 seconds to complete a quick survey to aid my development.

[turkster72]

Hi, thanks for the reply! If I clicked Solved, it was by mistake - I haven't had an update yet so if you could chase it, I would be very grateful.
Many thanks
Andy

[Simon]

Hi turkster72

Thanks for your reply. I can see that a reply was sent to on 3rd May requesting further information and we haven't yet received a response.

For us to resend this for you we require full access to your account, so I've sent a private message with the details of how to contact us.

You can find your PM inbox here. If you can't access this link, please ensure that the box next to "Turn on private messages" is ticked on this page, and let us know if you need any further assistance.

Thanks

Simon

[turkster72]

This is getting tedious - still no response, despite carrying out the actions above and emailing the NUC team direct. From looking through other threads, this seems fairly common. 3 days is a joke - please can you hasten this process.
Regards
Andy

[turkster72]

Damn - just found a reply from WRT 135 customer care in my Spam folder... Hopefully the reply re IMEI will re-start the process?!

[Simon]

Hi turkster72

I can see your reply in our inbox and one of the team will be along to answer your query as soon as we can.

Thanks

Simon