06-05-2012 11:38 AM
Having recently upgraded to an iPhone4GS, I am passing my Vodafone 3G onto my wife (who is with O2). I filled out the NUC form and have received an email quoting Request #8960577 and 3-working day deadline - which has passed.
Is it possble for an update on the status of the unlock? ITunes will not activate the phone currently with either the original Vodafone Sim or the O2 one in.
06-05-2012 12:24 PM
Welcome to the eForum.
With unlocking the 3 working days is more a guideline than a deadline. he actual time it takes depends entirely on how long Apple take to process your request.
Keep cheching the phone in iTunes with the O2 SIM installed, when it has unlocked it will let you know.
One of the Vodafone Team can check on the status of this for you when they are back from the holiday weekend.
08-05-2012 01:49 PM
Thank you for your post and a very warm welcome to the eForum.
I noticed that the post has been marked as solved and as this can only been by yourself or us can I assume that your query has now been resolved.
If not please post to let me know and I will be straight back.
It would be amazing if you could take 30 seconds to complete a quick survey to aid my development.
09-05-2012 03:03 PM
Thanks for your reply. I can see that a reply was sent to on 3rd May requesting further information and we haven't yet received a response.
For us to resend this for you we require full access to your account, so I've sent a private message with the details of how to contact us.
You can find your PM inbox here. If you can't access this link, please ensure that the box next to "Turn on private messages" is ticked on this page, and let us know if you need any further assistance.
12-05-2012 07:54 PM