Apple

[Jamo]

Hi, i received my new ipad yesterday and I've been trying to connect to BT Openzone in vain. I've downloaded the Vodafone App but when I Try to install the settings it says "the UUID for the profile "Vodafone UK Wi-Fi" is not unique. I've registered and hopefully done everything I'm supposed to do... Me thinks! I've read a few posts here where people have or have had the same issues but could not find a resolution. ...when I do get a BT Openzone wifi connection, I click on it and that opens BT Openzone window, when I click on Vodafone icon I'm told that I don't have a subscription or a similar message. Also, how can I get my account number before I receive my first bill? Thanks

[Jamo]

When trying to connect I get the following message -

Your plan with Vodafone does not include access to this Wi-Fi hotspot.

Despite my Vodafone app saying my plan does include BT Openzone

[kids]

Your Vodafone subscription allows you to connect to BT Openzone Premium hotspots and these are not the BT Openzone hotspots for which you need a BT subsciption.

Generally the Premium hotspots are those fond in public places, cafes, restaurant etc

[Jamo]

I'm afraid that doesn't sort out my issue as I still can't access BT Openzone.
I read somewhere that if I see the Vodafone logo then it means I'm connecting to the right hotspot. I'm still getting my plan doesn't include BT Openzone access although my contract says I do.

[Jamo]

I guess no one has a solution to this then?! lol@vodafone, I mean WTF??!! Don't bother, I'm still within my 7 days cooling off period!! FFS!

[Wayne]

Hi Jamo

Thanks for your post here. I’m sorry about the delay in getting back to you on this. We’re in high demand at the moment.

So that we can look into why this is happening for you I have sent you a private message, in it, contains all the information you’ll need to get in direct touch with us.

You can find your PM inbox here

Thanks

Wayne

[Jamo]

I do not see the point in this. It's obviously an ongoing issue that is affecting a lot of people and should have had a solution by now. Let's not complicate things and give me a solution now, my cooling off period expires Sunday and I need to have a solution by then else I'm outta here...