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Solution

Can't send green bubble text messages on iPhone 5

Luked9000
1: Seeker

‎13-09-2015 09:04 PM

It's been a problem for 24 hours now and I'm not sure what to do, no text messages are sending at all to any of my contacts yet iMessage works perfectly. I've tried resetting Network connection, rebooted my phone all of that.. Still nothing, any help please???
0 Thanks
3 REPLIES 3

BandOfBrothers
17: Community Champion
17: Community Champion

‎13-09-2015 09:17 PM

Hi

 

Are your masts showing as ok or does this happen everywhere. 

 

Please use the Zoom out feature in the map to check surrounding areas for issues.

 

https://www.vodafone.co.uk/explore/network/uk-coverage-map/index.htm

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

Luked9000
1: Seeker

‎14-09-2015 09:50 AM

No problems in my area according to that... Still having the same problem! I'm really confused as they worked at around 10pm, sent a text at around 10:30 and that's when they stopped
0 Thanks

BandOfBrothers
17: Community Champion
17: Community Champion
In response to Luked9000

‎14-09-2015 09:56 AM

Hi

 

Perhaps take a look through this  Help link ->

 

https://support.apple.com/en-gb/HT204065

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.