02-03-2012 09:40 PM
02-03-2012 09:49 PM
You have 7 days to return it even if you have set your phone up,
Do bear in mind any discounts may not be showing on your online plan, but if you want to return it or confirm details best place is to go back to store, do you have paperwork from the store, if you have this you are in a perfect position to get this resolved,
02-03-2012 10:04 PM
02-03-2012 10:11 PM
7 days still does apply in stores, and does not include Saturday and Sunday. so longer than initially you may expect.
If term is wrong it sounds as if its been set up wrong, codes are normally like Y4 24IP 600m Ult 500mbWF and stuff like that, but best to get it resolved early,
02-03-2012 10:13 PM
02-03-2012 10:18 PM
I would take it back to the store as is, and I am certain it will be resolved if you have signed paperwork, it would then be honoured, its probably just an admin error which can be quickly resolved for you.
02-03-2012 10:29 PM
Aye - take it back to the store, and explain that what you signed up for does not seem to be what is reflected online.
They should be able to resolve it there and then.
Remember though, if you upgraded early, any remaining contract period will be added to your new deal, so worth keeping in mind if the length is extended and the price is somewhere between the old and the new deal.
02-03-2012 10:33 PM
02-03-2012 10:43 PM
03-03-2012 02:29 PM
03-03-2012 09:18 PM
05-03-2012 11:54 AM
05-03-2012 05:01 PM
05-03-2012 05:10 PM
06-03-2012 11:00 AM
06-03-2012 06:07 PM
07-03-2012 02:59 PM
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