21-09-2012 06:04 PM
Mods please be of assistance, my cellular data is not working,, so thats no imessages, email or surfing the web when im off of wifi, can you point me in the right direction please ?
22-09-2012 09:12 AM
I know it seems basic but have you tried rebooting?
if that didn't work have you tried settings-general-rest-rest network settings?
hat could force a new lot of settings to be downloaded and might fix it?
22-09-2012 02:15 PM
Something to check is that you have not go cellular data turned off in the settings
Settings > General > Mobile Data > Make sure the Mobile Data switch is ON
also check the Mobile Data Network settings in the same screen, under Mobile Data you should have
25-09-2012 08:13 AM
Thanks for sharing. While traffic has been very high indeed, we've not noticed any major outages. If you've tried the great advice given previously in this thread around checking your settings and resetting, then this may be location based instead. Could those affected check The Network section of the eForum to diagnose and check for any existing faults.
13-01-2015 09:30 PM
I've just spent 2 hours figuring this out for my lovely wife.
Background to the issue:
Wife's on Pay-as-you-go, she had a Samsung brick, I gave her my old iPhone5s, she got a new micro sim and transferred her number to new sim, loaded it into iPhone5s and it wouldn't connect to the internet via masts i.e. edge, 3g or 4g.
The cause of the issue:
Basically the default network settings on the iPhone5s are wrong - and so is most of the advice I found on this forum relating to this issue. Resetting the internet settings, connecting to iTunes, texting the number 40127 didn't work for me.
I found the answer on this website: http://apn-settings.com/uk/vodafone-uk-apn-setting
If you are using a Pay as You Go Plan, you must…
change the APN Value to pp.vodafone.co.uk NOT wap.vodafone.co.uk
the rest of the configurations are the same.
Hope this helps you all!
14-01-2015 12:50 AM
I have experienced this since Sunday. I can make and recieve calls and recieve texts. But I cant send normal Texts, and no data at all. regardless if the phone says 3G or GPRS or E.
I have checked the settings but nothing has changed.
I have a 5S.
14-01-2015 01:08 AM
I am having this issue. I have a Iphone 5S. Sunday it stopped sending any txts and all data. I can still make and recieve calls.
I have gone into all settings and checked.
I have tried to select another network and back to vodafone, nothing.
I have switched airplane mode on then off,
I have held both home button and lock button together for master reset numerous times. Still have same issue. This has been going on since Sunday 12 Jan.
16-01-2015 02:26 PM - edited 16-01-2015 02:27 PM
28-01-2015 09:08 AM
@Sarah - i havnt but issue is now resolved. There was a barr on my account for data and sms. Even though it took a store to ring up and discover that, after my phone had been away for a repair it did not need.