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Scout I
Tom5865
Posts: 50
Registered: ‎09-03-2012
Accepted Solution

Changing my order

I ordered the 16gb version now starting to regret it and want either the 32 or 64, I rung 191 fridaybut as usual they didn't want to know and said they would ring back Monday and my local store which has kept me with Vodafone was terrible think all the staff must have been moved :smileysad: What i want to knoW is can a member of the web team help get my order changed (lost all faith with 191) and what is the deal with the 7day returns? Does it have to be sealed and back to Vodafone within 7days? Thanks
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Elite III
AnnS
Posts: 10,032
Registered: ‎25-03-2008

Re: Changing my order

Hello Tom5865

 

The order cannot be changed once it is in the system, as soon as you have the phone, return it within the 7 working day return period.

 

Your order will then be cancelled and you can reorder with the version you would prefer.

Ann

Message 2 of 2 (1,676 Views)