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Rank 7: Helper I
Posts: 452
Registered: ‎11-07-2009

Content control has suddenly re-appeared

I have had my account for quite a while now, I have had my 16Gb iphone 4 since launch more or less and content control has not been a problem, so why then has it suddenly re-appeared today?

 

I have already removed this from both lines on my account, but to add insult to injury, I am now being told that for the first time I remove content control I will be asked to prove my age.  Not only this but I will be charged £1 for the privilege, albeit I will get £2.50 back into my VF account.

 

My question is why the hell should I given that I have already removed the.

 

I know you are going to tell me that you cannot discuss account specific issues on here but I am so frustrated right now and customers services is shut.  Can someone please have a look and get this sorted for me support?

 

iPhone 5
iPhone 5s tbc
iPad 2 and 4
Message 1 of 2 (4,289 Views)
Rank 11: Helper V
Posts: 102
Registered: ‎12-01-2011

Re: Content control has suddenly re-appeared

I had the same issue. Just go in to a Vodafone Store and ask them to remove it, they did for me with no questions or fee.

 

191 aren't great for things like that

Message 2 of 2 (4,255 Views)
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