Apple

[Helen]

Hi adgun

Thanks for your post and a big warm welcome from all of us here at the eForum!

I've got an email on the way to your registered email address, if you can reply to this we'll be happy to get in touch to discuss the early upgrade options with you. 

I look forward to speaking to you soon,

Cheers, Helen

Web Relations Team

[ErikaB]

Can anyone help me??? I have an iphone 3g. It says the earliest I can upgrade is mid february 2012.  I took out a 24 month contract in May 2010, and Ive had enough of this phone. Its laggy, apple no longer supports it with updates, it keeps switching itself off, rebooting took 30 minutes earlier on this evening. Its got to the point where Im using my sim in one of my old hansets, and I begrudge paying 30 a month for a handset Im not using. Im ready to throw it out of the window. Is there anything that can be done to help me?? :'( Im desperate for a different handset.

[ErikaB]

ANYONE????!!!!

[Ian_C]

Hi ErikaB,

Thanks for your post. I’m disappointed to read about your experiences with your iPhone.

An early upgrade means that the new agreement starts the day after your current one finishes, but we’d like to see if we can help.

I’ve sent an email to your registered email address. If you can reply to this, we’ll be in touch with the options available.

All the best.

Ian

Web Relations Team
Vodafone UK

[ErikaB]

Id just like to say a HUGE thankyou for the excellent customer service Ive received from you guys. I get my new phone Tuesday!! Fantastic, thank you SO MUCH!! xx

[sarah70]

If you got your Iphone 3G in May 2010 on a 24 month contract, you wouldnt be able to upgrade until November 2011 on an 190 day early upgrade, how did you upgrade now? Did you pay off the remaining months? What phone did you get?

[PaulE]

Hi Sarah 70, 

Erika was able to upgrade early though our team - we can arrange this a little earlier than you'll see online, and we have some fantastic deals available too 

If this is something that interests you, i've already sent you an email - all you have to do is hit reply and fill it out - we'll do the rest

Paul

Web Relations Team 

[carrong]

Hi, I currently have a 3gs 16gb which is unfortunately no longer working. I am using an old nokia that I had years ago, I am due an upgrade on the 21st of september...is there any possibility I could get one sooner?

Thanks, Carron.

[PaulE]

Hi Carron, 

 I'm sure we can help you with your upgrade 

I've sent you an email asking a few security questions, once we get your reply we'll give you a call and se eif we can get you sorted  out 

Paul

Web Relations Team

P.S. Welcome to the eForum 

[Cameron1992]

Hi,

I am not due for an early upgrade until the 2nd of August however my phone is acting up - turning off randomly and dropping out of signal (when other people on vodafone have full signal) so am wondering what my options are.

I've been with vodafone for around 7 years, ever since I had my first phone - a motorola timeport!

Also I have never heard of this 'early upgrade' before and wondering what sort of money I would have to pay if I wanted to upgrade on the 2nd of August or what sort of contract i'd have to sign my soul down for!

Can anyone give me any insight?

Thank you,

Cameron.

[Kay]

Good Morning Cameron1992,

Welcome to the eForum!

I'd be happy to look into an early upgrade; I promise we won't take your soul in return!

I've sent you an email; please reply with the details requested and a member of the team will be in touch to discuss the different options. 

In the meantime, please take a look at the range of handsets we offer.

Best Wishes,

Kay

Web Relations Team

[AdeleBT]

Hi

I'm the same I'm afraid - my husbands Iphone is now lagging, battery hardly lasts any time at all and keeps turning itself off. We're about a month and a half before we can do anything online - is there anyway this can be resolved please?

He's using a beaten up old nokia at the moment which is far from convenient

Any asisstance would be much appreciated!

Many Thanks

Adele

PS - His phone is on one of the two contracts I have......

[PaulE]

Hi AdeleBT, 

Welcome to the eForum, it's great to have you here 

I'm sure we can help you get an upgrade for your husband a little earlier than ususal - all you need to do is reply to the email I've sent

you and we'll give you a call to get you sorted out 

Paul

Web Relations Team

[AdeleBT]

Hi Paul

Thank you - all replied and will await your call.....

[jordcoe]

is there any chance you could look into an early upgrade for me also ? I'm due an upgrade in November but its quite a wait when you've got an old lagging Iphone.....

[Ben_H]

Hi jordcoe,

You're rather eager.

I've answered your original post here so an email has already been sent your way. We look forward to hearing back from you soon!

Cheers, Ben

Web Relations

[Mikeyhcm]

Paul

Just seen this thread about early upgrades and have the same queury. I've got a iphone 3g @ £45 per month and can't upgrade until 28th of September......not going to make up some silly story about being fed up with phone etc to try to blag one but am going on holiday in 4 weeks time and would just love to have a decent camera on my phone to take some nice holiday pics so wanted to check the chances of a iphone maybe a few months early than my upgrade date?

Happy to provide with more information of you need it

Thanks

Michael

[Ian_C]

Hi Mikeyhcm,

Thanks for your post and I love your honesty regarding why you want to get a new iPhone4.

I’ve sent you an email to the address you registered with us. If you hit reply with the information I’ve requested we’ll get in touch with your contract end date and we’ll look at the options available.

I’ve also included a link for our iPhone4 packages here for you.

Best Wishes

Ian

Web Relations Team

[Mikeyhcm]

Thanks Ian have sent you the details and look forward to receiving a call shortly

Michael

[annax]

Hi

I was wondering when do you have to pay that fee to upgrade early?? also someone was meant to call me but I havent heard anything and your team over the phone was rather rude and talked to me like I was stupid !

can someone call me asap(tonight if possible) as I have already sent my details via email like requested,

Many thanks.