Facebook network error

[cyberfairy]

Every time I try to access facebook outside of a wifi signal it says network error and the feed doesn't refresh.  Is there an issue with this at the moment?  It works fine over wifi but just 3 or 4G.  I have an iphone 5s.

[drey_p]

Hi there

Do other apps connect to the Internet okay? If it is just the Facebook app, it would indicate that the problem is specific to that app and not a general issue with your device.

[Ben_H]

Hi @cyberfairy ,

If it does happen on other data related apps, please try the steps in our Network Troubleshooting thread.

If you are still experiencing the issue after completing these steps, post the template with your answers here and I'll have a member of the team get back to you ASAP.

Cheers,

Ben