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Having To Reset Network Settings Almost Daily - Iphone 5

gubble
4: Newbie

I'm having an issue with my iphone 5 whereby i'm having to reset the network settings on an almost daily basis.

 

I will be in a 3G area - the phone is showing a strong 3G signal but i cannot use 3G so can't use social media apps or the browser.

 

To resolve this i have to reset the network settings which obviously means i then have to re-enter wifi passwords etc.

 

Has anyone else experienced this or know of any resolution? It's becoming a hassle to have to do this so frequently.

2 REPLIES 2

BandOfBrothers
17: Community Champion
17: Community Champion

Hi

 

This could be the SIM card degrading or the iPhone is at issue if this is happening everywhere 

 

A Vodafone store can swap out the SIM card for you 

 

If you have a local Apple Store they can run a diagnostic. 

 

Process of elimination: Can you try you're Sim card in another phone to rule out either the Sim or Account or Phone which may be at fault. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

AnnS
17: Community Champion
17: Community Champion

Hello @gubble

 

You shouldn't need to reset your network settings on a daily basis especially if you have the latest iOS.

 

Have you tried restoring your iphone through itunes?  It may help.