You are here:

Apple

Ask a question:
Reply
Highlighted
Rank 4: Established Poster
Posts: 61
Registered: ‎06-01-2009
Accepted Solution

Home Button iphone 4

Hi, my iphone is 6 months old and recently the home button doesn't work everytime i press it. It sometimes takes 4 or 5 presses to get it to work. Trying to do the multi task double click it impossible.

 

Is this a known fault and can I easily get it fixed?

 

cheers

 

Martin

Message 1 of 9 (6,154 Views)
Rank 4: Established Poster
Posts: 63
Registered: ‎15-01-2011

Re: Home Button iphone 4

this has been very widely reported recently and seems to be a firmware problem., although not everyone suffers from it

ive been testings the new beta's over the last few weeks for the iphone and the first 2 4.3 beta's fixed this issue, but the latest 4.3 beta 3 has reintroduced it...

hopefully apple will have it sorted soon!!
Message 2 of 9 (6,149 Views)
Rank 4: Established Poster
Posts: 61
Registered: ‎06-01-2009

Re: Home Button iphone 4

Thanks for the info

Message 3 of 9 (6,135 Views)
Rank 4: Established Poster
Posts: 61
Registered: ‎06-01-2009

Re: Home Button iphone 4

Just an update, the problem worsened so I took it into an Apple store and they replaced the handset. Man Very Happy

Message 4 of 9 (6,023 Views)
Rank 3: Occasional Poster
Posts: 56
Registered: ‎15-12-2010

Re: Home Button iphone 4

Looking on a number of discussion forums it seems that some people have found a workaround that solves the problem - try keeping the Camera App running in the background.  I know this sounds bizarre but a number of reports say this sorts the problem out !!

Message 5 of 9 (5,794 Views)
SLJ
Rank 1: Guest
Posts: 3
Registered: ‎30-04-2012

Re: Home Button iphone 4

Hi.
My home button & the top button on my iPhone is sticking and not working properly. My phone is out of warranty now. Could anyone please explain what my options are?
Thanks
Message 6 of 9 (4,927 Views)
Posts: 13,306
Topics: 157
Thanks: 5,073
Solutions: 562
Registered: ‎01-01-2009

Re: Home Button iphone 4

If your phone is out of warranty your options are very limited. There are plenty of companies that offer to repair iphones but who knows how good they are. If the warranty has only just expired you could try taking it to an Apple store anf throwing yourself on their mercy.

Jeffkinn_Sig.png

Message 7 of 9 (4,915 Views)
SLJ
Rank 1: Guest
Posts: 3
Registered: ‎30-04-2012

Re: Home Button iphone 4

Thank you.
It is my apple warranty that has expired.
I have read somewhere that Vodafone's warranty is the full length of the phone contract, is this not the case with iPhones?
Message 8 of 9 (4,911 Views)
Posts: 13,306
Topics: 157
Thanks: 5,073
Solutions: 562
Registered: ‎01-01-2009

Re: Home Button iphone 4

No it isn't the case I'm afraid. The iphone warranty from VF is limited to 12 months and they use Apple to repair all of their products anyway.

 

Read this thread that relates to the warranty on the Ipad but also references the Iphone.

 

http://forum.vodafone.co.uk/t5/Apple/Warranty-Length-on-contract-iPad-bought-from-Vodafone/m-p/10903...

 

 

Jeffkinn_Sig.png

Message 9 of 9 (4,908 Views)
Got a question?

Get help and technical support on Vodafone's devices, products and services from our online community

If your question relates directly to your account or mobile number please contact our customer services team.

Help and Support
My Vodafone

My Vodafone

Stay in control of your spending and manage your account online.

Log in

Register for My Vodafone

Top up