I need proof of usage

[kevinnicholson1]

(Removed for security)

Dear Sirs,

Further to my discussion with your telephone operator today.

Please can you provide me with proof of usage from the first and last date before I barred my phone due to it being lost as I have been asked by my insurance company to provide this information.

Thanks,

Kevin Nicholson.

[BandOfBrothers]

Hi

This a customer to customer help forum.

As this can be accessed by customers please remove your account information.

Contact customer service on 191 or live chat via the Contact us link at the foot of the forum for the info you seek.

[kevinnicholson1]

I cannot find how to get on the live chat!!!!!!!!!

I am sick of being told this!!!!!

[electrawz]

You are being told this because they are the only team who can provide what you need. Perhaps ask a friend or colleague to help you get on the cha, it's pretty straightforward.

[BandOfBrothers]

If your trying on your phone to access Live Chat you cannot.

You'll need to access it from a PC or Mac and leave the chat window open a little while to initialise.

[froggerty]

Proof of useage can be obtained by looking out your monthly bills if you're on pay monthly contract or on your 'manage account' if you're on PAYG, either way you will need to log on to the website from your computer to veiw your account details and print out the required information.