Apple

[jeanmca]

I got the iPad 2 delivered today but meant to order the new iPad on the existing customer deal and due to the web problems etc i cant reorder it nor can anyone seem to help well annoyed just now!! Can anyone else order online or is it vodafone issue?

[jeanmca]

Anyone having difficulty ordering the ipad deal on my offers page?

[Nabs]

Hi jeanmca,

Was the original order correct and the wrong devoce sent out or was your order placed wrong?

Unfortunatly there isnt much the community can do however if you sit tight one of the Vodafone Team will be able to get in contact and arrange for this to be corrected. The usually get in touch within 24 hours so wont be too long

[kids]

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jeanmca wrote:
I got the iPad 2 delivered today but meant to order the new iPad on the existing customer deal and due to the web problems etc i cant reorder it nor can anyone seem to help well annoyed just now!! Can anyone else order online or is it vodafone issue?

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You have up to seven days to return the item if you do not want it, you can then place a new order
..

Call 191 and ask to cancel your original order, then order a new ipad from the website.

[jeanmca]

Thanks I tried calling but got passed about so much nobody could help, and with the web issues my order didn't go through properly.

[Lee]

Hello jeanmca,

Thanks for your posts.

We should be able to help with this

I've sent you a PM which can be accessed here. If you could follow the instructions in the PM and send us your details one of the team will be with you as soon as they can.

Cheers,

Lee