Apple

[DaveCD]

Hi bugsym1

Thank you for your post and I am sad to see you are still experiencing difficulties.

I can see that Simon has responded to your email and we hope to have this resolved very soon.

Many Thanks

DaveCD

eForum Team

[bugsym1]

finally my phone is unlocked and up and running,just wanted to thank all involved for all your help in resolving this matter,

thankyou everyone

bugsy

[James]

Hi,

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James

[sidhantmehta]

Hi guys, 

I am too facing the same problem, my reference number is: 500625.

I am trying to come onto Tesco mobile and i did as the email had said and i never got any note on iTunes to say it has been unlocked. 

I got my email on 20/6/12.

Please if you could help me on this matter it would be highly appreciated 

Also my phone is iPhone 4

[kids]

---

sidhantmehta wrote:

Hi guys, 

I am too facing the same problem, my reference number is: 500625.

I am trying to come onto Tesco mobile and i did as the email had said and i never got any note on iTunes to say it has been unlocked. 

I got my email on 20/6/12.

Please if you could help me on this matter it would be highly appreciated 

Also my phone is iPhone 4

---

Generally it takes up to seven working days for Apple to process the unlocking. It is unclear if Vodafone send the email when they ask Apple to unlock the phone or when Apple confirm it is unlocked, I suspect the former. Connect the phone to ITunes each day with you TESCO ( or any non Vodafone) sim in it to check the unlock status.

[Dave]

Hi sidhantmehta,

I'll pop you a PM so we can see what has happened for you.

You can find your PM inbox here. If you can't access this link, please ensure that the box next to "Turn on private messages" is ticked on this page, and let us know if you need any further assistance.

Please also ensure that you connect the handset physically to your PC or MAC with a new Tesco SIM installed to confirm the unlock.

Dave