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Rank 1: Guest
LaurenByrnes
Posts: 3
Registered: ‎13-12-2011
Accepted Solution

Leaving the country

Posted from Facebook
hi, im leaving the country for 9 weeks from may 25th to August 5th... i was wondering if it possible to put my contract in hold again as this was done for me last year.. then the 2 extra months were added to the end of my contract...
Message 1 of 13 (3,926 Views)
Rank 49: Master III
AnnS
Posts: 12,138
Registered: ‎25-03-2008

Re: Leaving the country

Hello Lauren

 

This would not be possible.  The following previous thread will answer your question

 

http://forum.vodafone.co.uk/t5/Pay-Monthly-Services/Suspension-of-account-whilst-abroad/td-p/697425

Ann
Message 2 of 13 (3,848 Views)
Rank 1: Guest
LaurenByrnes
Posts: 3
Registered: ‎13-12-2011

Re: Leaving the country

Posted from Facebook
even though it has been done before?
Message 3 of 13 (3,781 Views)
Tech Team
Wayne
Posts: 18,037
Registered: ‎04-08-2008

Re: Leaving the country

Hi LaurenByrnes

 

Thanks for your post here. I’m afraid that Ann has given the correct information there. It would not be possible to suspend your account until you return to the country. I’m not sure why this was done before but this is not something we can offer.

 

Thanks

 

Wayne

Message 4 of 13 (3,749 Views)
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nishad05
Posts: 4
Registered: ‎18-06-2014

Re: Leaving the country

i left the country for vacation and since my grandfather passed away i wont be back for three months. so please is it possible to pay the three month balance on the fourth month when i return and continue there forth on my payments as usual. since im a student i got no way to put money because im away. please consider thankyou.

Message 5 of 13 (471 Views)
Rank 50: Grand Master
drey_p
Posts: 14,291
Registered: ‎13-10-2009

Re: Leaving the country

Hi there

 

I'm afraid that Vodafone are not likely to be able to do that for you.  The only people that can apply for a "freeze" on the account are members of the armed forces going away on active duty.   If you fail to pay, it is going to cause you no end of trouble, especially as it is quite a long time you are asking payments to be suspended for. 


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Message 6 of 13 (465 Views)
Rank 49: Master III
AnnS
Posts: 12,138
Registered: ‎25-03-2008

Re: Leaving the country


nishad05 wrote:

i left the country for vacation and since my grandfather passed away i wont be back for three months. so please is it possible to pay the three month balance on the fourth month when i return and continue there forth on my payments as usual. since im a student i got no way to put money because im away. please consider thankyou.


That wont be possible.  The only time you can put a contract on hold is when you are a serving member of the armed forces being posted to a combat zone where it is not possible to use a mobile phone.

 

When there is a problem paying a bill, you will need to speak to Collections and come to an affordable agreement.  If you stop paying all Vodafone will do is to disconnect your service, slap a default on your credit file which will be in place for the next six years and pass the debt onto debt collectors who will catch up with you when you return.

 

Please be aware that any payment plan will be reported on your credit file and will make any credit application difficult.

 

The other alternative is to do a  change of ownership for the contract to a trustworthy friend or relative where all responsibility towards the contract will be with a new owner.

Ann
Message 7 of 13 (464 Views)
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nishad05
Posts: 4
Registered: ‎18-06-2014

Re: Leaving the country

So when the debtcollectors catch me i could then pay the sum of money and come to an agreement yeah. and what so on my return to uni for my second year i will be in trouble. will they come looking for me within these three months.

Message 8 of 13 (458 Views)
Rank 50: Grand Master
drey_p
Posts: 14,291
Registered: ‎13-10-2009

Re: Leaving the country

You don't want it being handed over to debt collectors - if it hits that stage it will be too late.  Your number will have been disconnected and your credit rating messed up.  This will make it very hard for you to get credit, so you will struggle to get another mobile phone contract.


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Message 9 of 13 (452 Views)
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nishad05
Posts: 4
Registered: ‎18-06-2014

Re: Leaving the country

will they chase me overseas as well.

Message 10 of 13 (448 Views)
Rank 50: Grand Master
drey_p
Posts: 14,291
Registered: ‎13-10-2009

Re: Leaving the country

You shouldn't even be considering this option. You need to make arrangements to pay this money ASAP.  Call the Collections Team as advised by AnnS a few posts up and discuss your options. 


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Message 11 of 13 (440 Views)
Rank 1: Guest
nishad05
Posts: 4
Registered: ‎18-06-2014

Re: Leaving the country

yess i will call them n see to my options. thankyou for your support.

 

Message 12 of 13 (438 Views)
Rank 33: Scholar II
kids
Posts: 2,592
Registered: ‎09-05-2010

Re: Leaving the country

It is unlikely that they will chase you overseas, but!
Your service will probably be disconnected well before you reach the three month stage.
You will pay a hefty reconnection charge
You will have a default notice on your credit account for all credit checking agencies to see .
You will find it difficult getting a loan from any bank
You will find it almost impossible to get any sort of credit.
If you have to pay a collection agency you may find that their charges exceed your phone bill by many times.

As already advised it would be best to get someone you trust to assume responsibly for the account or you may well find yourself stranded overseas with no phone service and a nasty shock awaiting you on your return.

Message 13 of 13 (436 Views)