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Occasional Poster
mac-ct
Posts: 6
Registered: ‎09-06-2011

Mobile Connect is Broken in 10.7 Lion - please fix before release date (6 weeks)

Please note that the Mac Mobile Connect software is broken under the very soon to be released 10.7 (Lion).

The latest 4.05.03.00 stall's on install. The earlier version install but crash's.

 

Novamedia.de (who write the software) has their own launch2net software which does install but is very flakey (and costs money).

 

Please could you fix this problem before you have millions of Macintosh users unable to use their 3G connections.

 

I hope you can find the time to release your updated software very soon. This has not happened in the past.

Please learn by past mistakes.

 

Regards

 

Ken Turner

iOS & Mac developer

Message 1 of 16 (4,669 Views)
Moderator (Retired)
Trev
Posts: 3,706
Registered: ‎04-05-2010

Re: Mobile Connect is Broken in 10.7 Lion - please fix before release date (6 weeks)

Hi mac-ct

 

Welcome to the Vodafone eForum family. It’s always nice to see new people around here.

 

Thanks for voicing your concerns around VMC (Vodafone Mobile Connect) and it’s compatibility with the soon to be released Lion OS (Operating System).

 

As you are aware the latest VMC for Mac is v4.05.02.00, which was last updated on 14/04/11. This is fully compatible with the latest version of Snow Leopard, which is the latest now available version of Mac OS. The Lion OS is not yet available as a commercial product, and an updated version of VMC has not yet been released that states to be specifically compatible with Lion.

 

I am not a party to the information of when a Lion verified version of VMC will be available, but I have contacted the relevant department to see if I can gather some further information concerning this. If I receive any updates, I will keep you posted via this thread.

 

 

Regards

 

Trev

eForum Team



Message 2 of 16 (4,611 Views)
Occasional Poster
mac-ct
Posts: 6
Registered: ‎09-06-2011

Re: Mobile Connect is Broken in 10.7 Lion - please fix before release date (6 weeks)

A much earlier version (4.01.08.00) works under 10.7 Lion. Please post a sticky note to avoid MUCH frustration.

 

I trust you'll fix/update the latest version.

 

Kindest regards

 

Ken Turner

Message 3 of 16 (4,596 Views)
Occasional Poster
mac-ct
Posts: 6
Registered: ‎09-06-2011

Re: Mobile Connect is Broken in 10.7 Lion - please fix before release date (6 weeks)

Thanks for the info Trev,

The frustration is that in the past problems have been solved reactively instead of proactively.

I understand that Lion has not been released YET but it's very very close. It would be nice to notify people that you have already noted issues and that you have a solution ready and waiting.

Kindest regards

Ken
Message 4 of 16 (4,594 Views)
Occasional Poster
mac-ct
Posts: 6
Registered: ‎09-06-2011

Re: Mobile Connect is Broken in 10.7 Lion - please fix before release date (6 weeks)

Hi Trev,

Just a quick update for you. Lion 10.7 Gold Master was released to developers yesterday 1st July. Typically this is the final shipping version unless major bugs are found. We're looking at a mere 2 weeks to go.

The latest version of the Mobile Connect software (4.05.07.00) released 11th June still isn't compatible with 10. 7.

Any news on when this is likely to be updated?

I'm more than happy to assist in troubleshooting.

Kindest regards

Ken
Message 5 of 16 (4,527 Views)
Tech Team
James
Posts: 18,131
Registered: ‎21-07-2008

Re: Mobile Connect is Broken in 10.7 Lion - please fix before release date (6 weeks)

Hi mac-ct,

 

I'm just popping on here to let you know that the additional information has been passed on to the relevant team from before however, as of yet we haven't had any details from them.

 

As soon as we do, we will let you know. :smileywink:

 

James

eForum Team

 

Also, if you have any comments regarding how I have handled your query today, please complete our short feedback survey.



Message 6 of 16 (4,508 Views)
Occasional Poster
Jaymzu
Posts: 3
Registered: ‎07-07-2011

Re: Mobile Connect is Broken in 10.7 Lion - please fix before release date (6 weeks)

Hello, 

 

Is there any way to get a notification when an update is received or do we have to check back on this forum daily ?

Message 7 of 16 (4,427 Views)
Regular Poster
mobing
Posts: 119
Registered: ‎08-07-2011

Re: Mobile Connect is Broken in 10.7 Lion - please fix before release date (6 weeks)

send message to jd, i think you can get answer quickly!~:smileyvery-happy:

Message 8 of 16 (4,416 Views)
Tech Team
Tech Team
Lee
Posts: 17,230
Registered: ‎27-10-2008

Re: Mobile Connect is Broken in 10.7 Lion - please fix before release date (6 weeks)

Hi Jaymzu,

 

There's nothing to subscribe to I'm afraid, though I have requested to be kept in the loop with progress on this one.

 

As we hear anything, we'll post back here.

 

You can subscribe to this thread and will be notified when any new posts are made within the thread. Apart from that there's nothing more I can offer at this time.

 

Cheers,

 

Lee

eForum Team

Message 9 of 16 (4,404 Views)
Occasional Poster
jfconnolly
Posts: 2
Registered: ‎11-07-2011

Re: Mobile Connect is Broken in 10.7 Lion - please fix before release date (6 weeks)

Ref: version 4.05.07.00 above (stated as working).  Anyone know where I can get this version from please.  Lack of mobile access under Lion GM is killing me...

 

Many thanks,

 

John

Message 10 of 16 (4,353 Views)
Occasional Poster
jfconnolly
Posts: 2
Registered: ‎11-07-2011

Re: Mobile Connect is Broken in 10.7 Lion - please fix before release date (6 weeks)

My mistake - that's the latest version - and it doesn't work for me under Lion GM...:smileysad:

Message 11 of 16 (4,352 Views)
Occasional Poster
mac-ct
Posts: 6
Registered: ‎09-06-2011

Re: Mobile Connect is Broken in 10.7 Lion - please fix before release date (6 weeks)

Shouldn't do this but ... check out my site Macfixit.co.za

Message 12 of 16 (4,307 Views)
Occasional Poster
Jaymzu
Posts: 3
Registered: ‎07-07-2011

Re: Mobile Connect is Broken in 10.7 Lion - please fix before release date (6 weeks)

Any updates ?

Message 13 of 16 (4,285 Views)
Helper IV
JohnA
Posts: 522
Registered: ‎06-07-2008

Re: Mobile Connect is Broken in 10.7 Lion - please fix before release date (6 weeks)

Message 14 of 16 (4,282 Views)
Occasional Poster
Jaymzu
Posts: 3
Registered: ‎07-07-2011

Re: Mobile Connect is Broken in 10.7 Lion - please fix before release date (6 weeks)

Confirmed. Thanks a lot!
Message 15 of 16 (4,204 Views)
Occasional Poster
mac-ct
Posts: 6
Registered: ‎09-06-2011

Re: Mobile Connect is Broken in 10.7 Lion - please fix before release date (6 weeks)

Fantastic - works perfectly. Thanks very much - (boy were you lot cutting it fine! ;-)

Message 16 of 16 (4,085 Views)