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Mobile data and 4g not working

shay080504
3: Seeker
3: Seeker
I was trying to get 4g on my iphone but it kept going back to 3G so I turned it off and on again and all of a sudden.. I can't use my data but I can still message and call
1 ACCEPTED SOLUTION

BandOfBrothers
17: Community Champion
17: Community Champion
Then as process of elimination your SIM card has either failed or your account needs resetting. Have you managed to try another SIM card in your own phone to see if it's working on.

Any Vodaphone High Street Store can simswap for you which moves your mobile number and tariff to a new SIM card or call customer services to have one posted and use the sim swap link to move them across yourself -> and calling customer services and asking them to reset your account may help.

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

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10 REPLIES 10

shay080504
3: Seeker
3: Seeker
Ok thanks