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My order

taylorc83
2: Seeker
2: Seeker
Hi can someone help I placed order over phone today for I pad was told I would get it tomorrow but I've not received order txt or delivery text nothing at all
1 ACCEPTED SOLUTION

Ben_H
Moderator (Retired)
Moderator (Retired)

Hi taylorc83,

 

We'll be happy to check on the order for you if you've still not heard anything. As this is account specific, could you email my team directly with your details? You can find your PM inbox here where I've sent instructions on how to do so. :Winking_smiley:

Cheers, Ben

 

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14 REPLIES 14

ALL steps carried out now, speak soon thanks

Any update... At this stage I just want a refund

Gemma
Community Manager
Community Manager

Hi timmielee25,

 

I’ve checked and can’t see any emails from the email address that you registered to the eForum with.

 

When you got in touch with us via the link Sukhi gave, did you enter WRT165 into the subject field?

 

Did you receive an auto reply email with and email reference (it looks like #6123456)?

 

Thanks,

 

Gemma

bobabob
2: Seeker
2: Seeker
Hi, can someone tell me the status of my order
WEB-0000001448760667

thanks

Ben_H
Moderator (Retired)
Moderator (Retired)

Hi bobabob,

 

A very warm welcome to the eForum. :Smiling:

So that we can confirm some details securely, take a look here for how to get in touch.


We aim to reply to emails within 48 hours. If you need a quicker response, please visit our Contact Us page. :Winking_smiley:

Cheers, Ben