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15-03-2012 02:15 PM
Re: New iPad
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15-03-2012 03:03 PM
Re: New iPad
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16-03-2012 09:37 AM
Re: New iPad
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Hi Paul (Tech Team),
Thanks for taking my order for the new iPad this morning. Can you give me a call to clarify something with you? I absolutely still want it but just want to check that my amended order (32GB instead of 16GB) had gone through successfully and will arrive on Monday morning.
I tried calling the tech team back but could only get through to your contact centre in Belfast. I understand they are extremely busy this morning and this can lead to confusion as a very friendly woman amneded my original order but changed it to 64GB instead of 32GB. I only noticed because I called back as I hadn't received a text or email confirming my order.
I'd really appreciate any call that reassures me that the order is ok (32GB, Black iPad 3) and will arrive on Monday, which is the day I need it for as I start some medical treatment that day and will be housebound for a long period of time, so having the new iPad on Monday will be something positive to focus on.
Thanks
16-03-2012 12:03 PM
Re: New iPad
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First question - has anyone had a callback from the eforums guys yet?
Second question is for anyone who has had a callback - are they doing a better existing customer deal than the one freely available over the phone with the online store (eg. £119 for a 32GB, £219 for 64GB etc.)
16-03-2012 12:20 PM
Re: New iPad
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16-03-2012 03:45 PM
Re: New iPad
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Good Afternoon,
Markb1981, dpmw1987 and garethr I've sent you all a PM with details on how to contact us, we can then call to discuss the iPad deals.
You can find your PM inbox here.
Best Wishes,
Kay
16-03-2012 03:48 PM
Re: New iPad
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Kay wrote:Good Afternoon,
Markb1981, dpmw1987 and garethr I've sent you all a PM with details on how to contact us, we can then call to discuss the iPad deals.
You can find your PM inbox here.
Best Wishes,
Kay
Haven't received any PMs.
I did actuall order over the phone this morning with the standard online store. Just wondered whether you eForums folk were offering a better deal than the £119 for the 32Gb.
On another note, I was supposed to have been on the list of people expecting a callback when it was available to order, and that never happened so obviously something must have slipped through the net there...
16-03-2012 03:58 PM
Re: New iPad
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16-03-2012 04:54 PM
Re: New iPad
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Hi,
Could I get the number too please?
Thanks
16-03-2012 07:37 PM
Re: New iPad
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17-03-2012 09:05 AM
Re: New iPad
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Hi ddom2006,
I've popped a private message to you with full instructions on how to reach my team via email. You can find your PM inbox here. ![]()
Cheers, Ben
17-03-2012 11:09 AM
Re: New iPad
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Hi Gordon42
Thank you for your post and a very warm welcome to the eForum. ![]()
I understand how this can be important to you and so I can take a look and confirm your order I have sent you a PM, all you need to do is follow the instructions and we will be in touch as soon as we can.
You can find your PM inbox here.
Many Thanks
DaveCD
eForum Team
20-03-2012 08:11 AM
Re: New iPad
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Hi TUFAN60
Thanks for your post! I’ve sent you a Private Message with details on how to contact us. We’ll be in touch as soon as we reach your message. ![]()
You can find your PM inbox here.
Thanks
Amanda
23-03-2012 01:20 PM
Re: New iPad
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Hi Amanda,
I responded to the private message on wednesday & I have not recieved a call from anyone, but today I recieved a standard email from someone from customer service saying to contact the sales team what really like is a call to see if I can get any deals regarding the new "Ipad 3"? on a new connection & also my "Phone Contract" is about to finish in "33 days. Thanks






