You are here:


Ask a question:
Rank 1: Guest
Posts: 4
Registered: ‎04-12-2011

No internet outside wifi

[ Edited ]



I have an iPhone 4 on monthly cpntract with Vodafone.  As the title says, I can use the internet with no problem at all whenever I am in a wifi zone, including at home, in Tesco, anywhere with free wifi where I have a valid password.  However, I can't get the internet, send/receive email. use Whats App when I'm outside these areas.  I've read through the forum and I think my settings are correct.  If anybody could post exactly what the settings should be or suggest anything else, I'd be grateful.


I can send and receive phone calls and mms.


I haven't got Airplane mode on


My account says I 've used 40mb of data so it must have worked at some stage.



Message 1 of 4 (4,120 Views)
Posts: 2,376
Thanks: 1,475
Solutions: 309
Registered: ‎14-02-2008

Re: No internet outside wifi

[ Edited ]



If you can send MMS then it sounds like Internet is enabled on your SIM card (you'd need this to send picture messages) - so this points to a potential setting issue on the device itself.


What error message do you get when you try and go on a web page via Safari, for example?


Finally, if you go to:


- Settings > General > Network > Mobile Data Network


Under Mobile data what's your information set up as?


Going from my own iPhone which works fine I have::



Username: wap

Password: wap

Message 2 of 4 (4,058 Views)
Rank 1: Guest
Posts: 4
Registered: ‎04-12-2011

Re: No internet outside wifi

Thank you for replying


All my settings were correct.  I could sit next to people with a Vodafone iPhone 4 and they could get data and I couldn't.  I solved the problem by the hugely scientific act of uninstalling Facebook and then re-installing it.  Everything works fine now.  I have no idea if the Facebook thing had any effect, but whatever happened it all works.


Mobiles and computers :smileymad:

Message 3 of 4 (4,038 Views)
Moderator (Retired)
Posts: 20,669
Registered: ‎25-11-2010

Re: No internet outside wifi

Hi TonyM19,


It's great to see that you've resolved your issue. Should you have any further questions, you know where to find us.







Message 4 of 4 (4,028 Views)


Save money on phones and tablets.

Vodafone Outlet offers fantastic deals on brand new devices from our clearance range, and great savings on Nearly New phones and tablets.

iPhone 6