09-05-2012 05:23 PM
I have recently changed my Samsung Galaxy SII for and iphone 3GS, this was because the battery life on the 3GS was terrible. However I now find myself unable to create a personal hotspot on my new phone, and vodafone state I would need to upgrade my contract by£15.00 to do this even although I have 600 mins, unlimited texts and 500mb data, I have never gone over my data usage yet and the most I've used since owning the phone is 50mb in one month, I would like to be able to use my data anyway I choose and not have to pay extra just because I bought a new handset. HELP
09-05-2012 05:40 PM
Looking around on the forum there are posts showing that you have to be on a certain price plan.
If you're on a plan that started before June 2011 you get charged for personal hotspot, where as after it comes out of your internet bundle automatically.
I think you can change it to an equivalent tariff for the same price that includes it. Worth ringing customer services on 191 to check I reckon.
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10-05-2012 01:36 PM
Thank you for your post and a very warm welcome to the eForum.
mrnibs is spot on here and so we can take a look at the options available I have sent you a Private Message to follow, once we have your response we will be in touch as soon as we can.
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