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Occasional Poster
jcowan69
Posts: 18
Registered: ‎15-01-2010

Problems with CS unlocking VF Supplied Ipad2

I have an Ipad2 with was supplied by VF under an upgrade, I have applied for it to be unlocked but keep getting messages saying the there is an issue with the IMEI on the account, I have called CS 2 times and they have verified that the IMEI is correct. Where can I go from here, os it possible for one of the mods to get in touch and confirm that the IMEI has definitely been updated. Regards
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Tech Team
Simon
Posts: 5,954
Registered: ‎10-01-2011

Re: Problems with CS unlocking VF Supplied Ipad2

Hi jcowan69

 

Thanks for your post. We'll be more than happy to check this out for you and chase up the unlocking of you iPad 2. I've sent a private message with details of how to contact us directly. In your e-mail if you could include your IMEI and NUC reference number in your e-mail that would be fantastic.

 

You can find your PM inbox here. If you can't access this link, please ensure that the box next to "Turn on private messages" is ticked on this page, and let us know if you need any further assistance.

 

Thanks

 

Simon

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