30-07-2012 07:30 PM
I'll cut to the chase, I have lost my Iphone 4s and I have 3rd party insurance. In order for me to claim on it I need you to send me a letter or a downloadable pdf showing me as a Vodafone account holder. Also included in this letter I would need you to note that the Iphone 4S (issued by yourselves) was used on your network as well as a note of my IMEI No. This happend in the past and the service I received from you was exceptionally bad. I do hope that it was an isolated incident, thank you and I patiently await a response.
01-08-2012 07:43 PM
Thanks for your post here.
You don’t need to worry about this as we can get a proof of usage sorted for you.
So that we can do this I have sent you a quick PM, please follow the instruction on the PM and one of the team can get this sorted for you.
You can find your PM inbox here.
07-08-2012 03:33 PM - edited 07-08-2012 03:35 PM
James and Nabs, I just wanted to say thank you to both of you for your assistance. I now have my proof of usage and you are both a credit to Vodafone and the Vodafone community.
14-08-2012 07:32 PM - edited 14-08-2012 07:37 PM
It’s great to hear that we managed to get this sorted for you.
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