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Solution

Receiving MMS

emma_Jo
1: Seeker

I am unable to receive pictures via text messages and the only way I am able to access these are through Vodafone.com/getmyphoto however it currently isn't working and I wanted to know if there is a way in which I can receive pictures via texts? 

1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion
Hi,


To receive MMS you firstly need mobile data turned On in your mobile phone settings. Although MMS does not really use data it needs this to be On to receive it.

Ensure MMS is turned on in your phone which is under Settings-Messages-MMS messages.

Official Vodaphone link here http://support.vodafone.co.uk/Calls-texts-and-voicemail/Sending-and-receiving-picture-and-video-mess...

This is a trusted link that leads to how to check your APN Settings in your phone settings -> http://www.geeksquad.co.uk/articles/vodafone-apn-settings

You may need to speak to Live Chat or Customer Services via the 'Contact Us ' link at the foot of the forum to have your account re provisioned for MMS.

Hope the above helps. 😎

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.