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Established Poster
Marcus120479
Posts: 42
Registered: ‎10-02-2010
Accepted Solution

Vodafone iPad deals - yikes!

I need to vent my anger...

 

I placed an order last night for an iPad 64gb. £27 per month for a 2gb allowance, with a £345 upfront charge.

 

This morning I looked at Three, who are offering the same iPad, but with 15gb data, for an upfront charge of £249 and a monthly charge of £29 per month!!

 

I called vodafone, and they were particularly unhelpful. Despite being an existing Vodafone household they wouldn't budge on the deal, and despite the order not even having been processed yet, they were unable/unwilling to cancel my order and return my £345 (which I believe shouldn't have even been taken yet anyway).

 

Incredibly poor service and an incredibly expensive "offer" from Vodafone. I think they'll be losing my phone contract too unless a member of the online team can look in to this and be a bit more helpful than those I encountered on the telephone earlier today.

 

Rant over.

Message 1 of 6 (2,512 Views)
Peer I
markb1981
Posts: 9
Registered: ‎14-03-2012

Re: Vodafone iPad deals - yikes!

Distance selling regulations. Cooling off period. I'm sure as long as you don't use it you have 7 days to return or cancel your order
Message 2 of 6 (2,464 Views)
Established Poster
Marcus120479
Posts: 42
Registered: ‎10-02-2010

Re: Vodafone iPad deals - yikes!

Yes, I know about distance selling regs. Trust me, I'd much prefer to stay with Vodafone, as until today they've been nothing but excellent. However, I'm not going to stay with them out of loyalty if they're offering deals that I would consider to be on the verge of a "rip-off", compared to the other major networks.

 

My main issue is the remarkably tight data allowance of 2gb, and lack of flexibility on the deal considering we have been Vodafone customers for quite some time. I note from other threads that some exisiting customers have been offered substantially better deals, so I'm somewhat surprised that they were unwilling to budge when I approached them on this subject.

Message 3 of 6 (2,454 Views)
Mentor III
_365_
Posts: 669
Registered: ‎24-08-2011

Re: Vodafone iPad deals - yikes!

Ultimately you were happy with price when u ordered it, but yes u have 7 days from receipt to return it if you change your mind

 

 

Message 4 of 6 (2,452 Views)
First Poster
jeniffer008
Posts: 1
Registered: ‎09-04-2012

Re: Vodafone iPad deals - yikes!

If you want best deals on new iPhone then simply go through (iPad deals) this link and get your favorite iPad at affordable price.

Message 5 of 6 (1,961 Views)
Champion V
kids
Posts: 2,025
Registered: ‎09-05-2010

Re: Vodafone iPad deals - yikes!

[ Edited ]

jeniffer008 wrote:

If you want best deals on new iPhone then simply go through (link removed) this link and get your favorite iPad at affordable price.


The above post is a link to spam

 

All of the links supposedly leading to 'special deals' with various networks simply lead to a page asking you to sign up to become an affiliate for a company by the name of Affiliate Future'.

 

Message 6 of 6 (1,954 Views)