Apple

[givanov]

Hi,I have the same problem.Could you send me My Account Number and My PIN?

[James]

Hi givanov,

Welcome to the Vodafone eForum from all of the team.

You don’t need to worry as I have sent you a quick email, please reply with your details and we will be able to get you all of the information you need.

James

eForum Team

If you have any comments regarding how I have answered your query today, please complete our short feedback survey.

[cdpease2]

Hi,I have the same problem. Any chance you can E-mail mine too ?

[Wayne]

Hi cdpease2 and welcome to the eForum

Don’t worry I’ll send that same email over to you too so that we can get you this information

Thanks

Wayne

eForum Team

If you have a spare minute could you please take the time to fill out a short feedback form about me?

You can do so here

[buntastic]

Hi there. Just tried to get my account number also. Could you send me an email also?

Thanks

Philippa

[JStocker]

Hey guys,

I need my account number aswell, could I possibly have the email?

Cheers,

Jack

[girlpants91]

Hi,

I also cannot find my account number.

Could you send me the email as well.,

Thanks,

Mike

[James]

Hi Guys,

Many thanks for you post here.

You don’t need to worry as an email is on its way to you all now, simply reply with as much information as possible and I will be able to get one of our team to get you all of the information that you need.

James

eForum Team

If you want to leave any comments on how I've handled your query today, then you can pop on here and complete the quick survey.

[danc1985]

Hi could i have an email sent to me as well please so i can get my account number. Thankyou!

[amalaydee]

Could you send me an email also please

[Dave]

Hi danc1985 and amalaydee

Emails are on their way to you both now!

Dave

eForum Team

[MIDI]

Can i get sent an email for my account number? Thanks

[leapyearboy]

Can I get an email as well? Just texted 97886 and got nothing back

Johnny Vaughan

[leapyearboy]

Disregard...My account number has come through

[Lee]

Hi MIDI,

Can you tell me what you've tried in regard to obtaining your account number?

I've just tried the service and it worked perfectly.

Try this:

Create a new text message

The recipient should be 97886

Enter 'Account' and then a space and then your postcode. The example should read 'XX1 1XX'

Therefore your text should look like this: account XX1 1XX

If you've tried this and not received your account number then please reply to my email.

Cheers,

Lee

eForum Team

[MIDI]

I'd tried the above method, the first time i got a text asking for the postcode and then the common message "Sorry, you're not eligible to upgrade your Vodafone account online at the moment, please check back soon.." and so on and tried again a couple of hours after "just in case". I tried this process again about 10 minutes after your post and got the same message. 3 attempts all ended up with the "Sorry.." message.

I'll respond via email from now.

[GaryOak]

Hi, I'm having a bit of trouble finding my account number as well. I'd appreciate it if you could send me an email as well!

[wobbles]

Im having the same problem!!! Just keeps texting me back saying im not eligible.

I sorted out a contract yesterday via phone call, and pretty much within two hours I was able to use my phone etc, when i check my ballance my calling 44555 it say's in the reply i havent used any mins on texts, but i have. Am i being charged for these??? Please help need to sort this out asap i dont want to be paying ££££££££

[BenJ]

Hi Guys

I've sent you all emails so we can help with this.

If you can reply back with the details we need (please ignore the pin and account questions)

Thanks

BenJ
eForum Team 

[Briankins]

Hi, I have tried to retrieve my account number through the text service and says I'm not eligible to upgrade my vodafone account. Could you send me my info?