21-03-2012 08:18 AM
On Monday I took up the offer over the phone of a white 16gb iPad 2, I was told it was in stock and would be delivered next working day, however, its now Wednesday, I've looked at my order and it seems like it hasn't even been dispatched yet?
I'm just wondering, whats going on and where is my ipad?
Solved! See solution
22-03-2012 11:14 AM
Thank you for your post and it is great to see you.
I understand that you are eager to receive your new device, please can you provide me with your order reference number and I will be happy to take a look, if this is not possible please follow the instructions on the Private Message and we will be in touch as soon as we can.
You can find your PM inbox here.
22-03-2012 07:10 PM
As it happens I received my iPad this afternoon, however, I am really disappointed as I cant get it to charge, I've tried just about everything, all to no avail.
23-03-2012 04:09 PM
Hi there ulstersam,
Oh no! I can't believe your iPad won't charge.
You will need to speak to our Returns Team to arrange for the device to be exchanged. If you follow the link DaveCD provided we'll be able to put you in touch with them. If you'd prefer a quicker turnaround then I'd urge you to contact Customer Services.