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Why Can't I upgrade

sarahc1986
4: Newbie
I've got an iPad plan that's due for upgrade. I contacted Vodafone 19/12 was told I could upgrade and ordered the iPhone 16GB. Received no info so contacted again 3/1 was told checkout was never completed so the order would be placed. Today I called the upgrade team and was told I can't upgrade unless to another tablet. I pay for the line and am happy to pay the increase each month. Is there a reason Vodafone won't allow upgrades from a tablet contract to a phone contract?
1 REPLY 1

k8hudson82
2: Seeker
2: Seeker
I think the real problem is that Vodafone's new system is effecting ordering of any upgrades. Not that they will admit to it... Leave them, leave them now before they make you psychotic!