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iMessage and Facetime not activating

fmcp_
3: Seeker
3: Seeker

My iMessage and Facetime will not activate properly. I've contacted AppleCare support and they suggested that I contact my mobile carrier to see if there are any issues with my number/service etc. My iMessage and Facetime work using my email address but it refuses to verify my mobile number. I waited up to 24 hours and just receive the following error "Activation unsuccessful". Any help would be much appreciated.

1 ACCEPTED SOLUTION

BandOfBrothers
17: Community Champion
17: Community Champion
Hi


This is 's official guidance on this https://support.apple.com/en-gb/HT201422

Plz try ure Sim in another iphone as a process of elimination 2 rule out the phone or sim that may be at fault.

I assume you can connect to Vodaphones data services ok (Internet) in order to use iMessage which requires a small amount of data usage.

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

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1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion
Hi


This is 's official guidance on this https://support.apple.com/en-gb/HT201422

Plz try ure Sim in another iphone as a process of elimination 2 rule out the phone or sim that may be at fault.

I assume you can connect to Vodaphones data services ok (Internet) in order to use iMessage which requires a small amount of data usage.

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.