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Rank 1: Guest
JamesDavies
Posts: 2
Registered: ‎14-12-2011

iPad 2 - Special Offer Doesn't Work

When I logged in to my Vodafone account this afternoon and clicked "Special Offers" it told me I could get a 'free' iPad 2 16gb with a £32 per month data contract, however when I tried to click through the offer, it came up with a web error.

 

Is this offer still going? Would it work as an 'upgrade' on my existing 3g data contract (which is eligible for upgrade)?

 

Cheers!

Message 1 of 9 (4,904 Views)
Rank 1: Guest
alisonbrown08
Posts: 1
Registered: ‎14-12-2011

Re: iPad 2 - Special Offer Doesn't Work

I have the same problem, been trying to access this for days now.  Have emailed 3 times

about it - but they just keep emailing me back information on an upgrade.  I've tried phoning them but was told all their systems are down.  Very frustrating.

Message 2 of 9 (4,868 Views)
Rank 6: Frequent Poster
stuartwilson
Posts: 101
Registered: ‎07-10-2011

Re: iPad 2 - Special Offer Doesn't Work

Hi if that is not working just call customer services anytime after 8am & ask about ipad2 offer they will then put you through to the sales team & just ell them your interested in the offer hope this helps

Message 3 of 9 (4,853 Views)
Rank 1: Guest
JamesDavies
Posts: 2
Registered: ‎14-12-2011

Re: iPad 2 - Special Offer Doesn't Work

Cheers chaps, as it turned out it started working this morning, by then it was too late, I've talked myself out of it!

Message 4 of 9 (4,838 Views)
Administrator
Phil
Posts: 1,826
Registered: ‎26-07-2011

Re: iPad 2 - Special Offer Doesn't Work

Good evening guys,

 

I’m sorry to see you having issues upgrading online.  Thanks to sturatwilson for his advising on contacting our Sales Team over the phone. 

 

Alisonbrown08, I’ve sent you an email to the address you’ve got registered on your account so that we can contact you to help resolve this situation. 

 

JamesDavies, I’ve sent you an email also and so if you change your mind you can contact us so we can run through the options open to you. 

 

I look forward to hearing from you both.

 

Many thanks,

 

Phil

Message 5 of 9 (4,833 Views)
Rank 1: Guest
Tori4567
Posts: 1
Registered: ‎11-06-2012

Re: iPad 2 - Special Offer Doesn't Work

Hi I have the problem when the screen goes a dark overlay colour when i try and claim my free ipad! Can you help me sort it out ?

 

Thanks

Message 6 of 9 (4,158 Views)
Tech Team
Amanda
Posts: 646
Registered: ‎05-07-2011

Re: iPad 2 - Special Offer Doesn't Work

Hi Tori4567

 

Thanks for your post, I’d love to help and go through all of the offers with you. :smileyhappy:

 

I’ve sent you a Private Message with details on how to get in touch with us, once we reach your email we’ll give you a call.

 

You can find your PM inbox here.

 

Thanks

 

Amanda

I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.


If you see a helpful post, please click the 'Thanks' button to let the author know. If a post solves your query, please click the ‘This is the Answer?’ button. This helps others find helpful answers in the community too.

Message 7 of 9 (4,125 Views)
Rank 1: Guest
LisaMarsh
Posts: 1
Registered: ‎13-06-2012

Re: iPad 2 - Special Offer Doesn't Work

Hi

I too would like to be sent details of how i can get a great deal as i am a long term vodafone customer. I would very much like an ipd but doubt i could afford it.
Message 8 of 9 (4,113 Views)
Tech Team
Amanda
Posts: 646
Registered: ‎05-07-2011

Re: iPad 2 - Special Offer Doesn't Work

Hi LisaMarsh,

 

Welcome to the eForum and thanks for your post. :smileyhappy:

 

I’ve just sent you one of the Private Messages on how to get in touch with us, we’ll give you a call and hopefully be able to find a package that suits you.

 

You can find your PM inbox here.

 

Thanks

 

Amanda

I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.


If you see a helpful post, please click the 'Thanks' button to let the author know. If a post solves your query, please click the ‘This is the Answer?’ button. This helps others find helpful answers in the community too.

Message 9 of 9 (4,096 Views)