15-06-2012 07:52 PM
Today I cancelled my contract with Vodafone, requesting PAC etc.
I assumed as I bought my phone through Carphone Warehouse that it would be unlocked, however, it is locked to Vodafone, I am assuming the first-SIM-to-use lock took place.
I have requested the unlock via your website, but would like to know where I stand. Carphone Warehouse says that as it was a contract through you, I need to contact you, as you can still supply the unlock even though it was bought through a third party and that I had the phone replaced. As it locked to your network, you can unlock it.
I have only today added the IMEI to my account, hopefully this will help
I am quite confused and angry, I don't want to have to jailbreak just to unlock.
Thankyou for your help
15-06-2012 09:19 PM
if CPW set you up with a contract with Vodafone then the phone would be locked to Vodafone, Maybe you should have a go at CPW if you feel that you were misled.
You can request the unlocking by completing the NUC form:http://campaigns.vodafone.co.uk/UnlockCodeRequestF
Once Vodafone have accepted the unlock request it can take up to seven working days for Apple to process the unlock.